Program Director II

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer 

• Pay Range: $84,531 - $93,330 per year. Compensation may vary based on skills, experience, education, and location.
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

POSITION SUMMARY:

The Program Director II manages activities of the program in accordance with the terms of Pacific Clinics contract with contracting parties and/or other funding sources and within the policies, goals, and objectives established by the Divisional Director, Board of Directors and Executive Management of Pacific Clinics. Participates as a representative of management in the development of current and long term policies and plans and represents Pacific Clinics in the community.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Guides and directs staff in the program to ensure delivery of clinical services in accordance with standards expected by the Clinics’ Board, Executive Management, and contracting agencies, and to ensure the achievement of task and performance objectives and budget requirements.

• Oversees all administration and clinical functions of the program.

• Ensures the necessary treatment services are provided, including assessment of all new referrals and 24-hour crisis back-up services on an as-needed basis.

• Ensures the program provides an array of culturally diverse quality services to assist our clients in reaching their highest level of functioning and best quality of life through:

1. Best and evidenced-based practice as approved by the Pacific Clinics Training Institute or Executive Management.

2. Consumer and family centered approach to services.

3. Assessment, diagnosis and treatment or linkage to healthcare for co-occurring substance abuse disorders, housing and/or employment as services appropriate.

4. A variety of groups offered for individuals and families to provide support, education and insight as well as to maximize Agency resources.

• Understands and effectively manages program budgets including program costs, staffing matrices and productivity targets.

• Identifies budget and target variances and develops plans to address gaps.

• Provide individual and group clinical supervision to unlicensed, clinical staff in adherence with Board of Behavioral Sciences (BBS).

• Supervises clinical interns as required.

• Provides consultation services as needed in coordinated care / disposition meetings.

• Ensures consumer and advisory member councils are convening regularly.

• Reviews and audits, on a monthly basis, clinical documentation to assure quality and continuity of care. Follows-up with the Quality Insurance and Compliance Audit Reports that outlines required corrections.

• Collaborates with the Clinical Intern Training Program to accepting and placing interns within the program.

• Monitors and addresses staffing levels program performance including vacancies, vacations, Leaves of Absence to assure appropriate levels of staffing to meet program performance and cover clinical issues. Monitors staffing ratios to meet contract compliance.

• Recruits, selects, hires, trains and provides performance appraisals, employee coaching and counseling and regularly evaluates all personnel resources as outlined in the Clinics policies and procedures.

• Ensures that all programs proactively recruit and fill vacant positions in a timely manner with multidisciplinary and culturally diverse staff reflective of consumers and families in the community served.

• Ensures the timely submission of all perform