Sr Data Reporting Analyst

Department:

People

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Sr Data Reporting Analyst is responsible for analyzing and interpreting complex data sets, creating comprehensive reports, and providing valuable insights into people data to meet customers' needs across the enterprise. This role will also provide consultation to users, work with cross-functional teams to bridge the gap between the business and divisional data teams, and create tools for analysis and reports that can be used effectively within the business environment. The Sr Data Reporting Analyst is an organized collaborator and detail-oriented thinker who is ready to drive the future of Southwest’s Talent and Organizational Strategy. 

Additional Details 

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.  

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

• Manage data needs to support People Analytics in projects, maintenance, communication, and reporting, of the People data
• Research and analysis, provides recommendations, and supports People Analytics solutions
• Develop ad-hoc data reports, custom reports, and regularly scheduled reports that provide insight into key data points
• Collaborate with customers to understand data requirements, analyze data, and understand security roles
• Analyze reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions
• Communicate the results of data analysis in written and verbal form to key stakeholders and senior Leaders
• Proactively monitor data to identify changes in business trends
• Mentor and train members on new processes, tools, and other work-related tasks
• Partner with customers to refine reports and interpret data findings
• Ensure data integrity is maintained by accurately interpreting variances and outliers to Leadership
• Ensure proper data security and privacy policies roles and policies are applied
• Resolve escalations or complex issues through research of discrepancies by interpreting and reconciling data for accurate reporting
• Develop automated processes to retrieve data
• May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information
• Knowledge of Business Intelligence, Analytics, or Data Management technologies and best practices
• Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
• Skilled in Data analysis and experience developing visual depictions of data trends
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problem
• Skilled in developing innovative and sustainable solutions
• Skilled in collecting, organizing, visualizing, and assimilating data
• Skilled in