Join us for an exciting career with the leading provider of supplemental benefits!

Our Promise
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

The Executive Director is responsible for leading and managing both the Government Client Relations and Provider Relations functions to ensure the successful retention, satisfaction, and growth of client accounts and provider networks within a state-specific program. This role requires the development and execution of strategic account and provider management plans, fostering strong relationships with leadership within the State’s organizations, and overseeing the development and performance of both the Account Management and Provider Relations teams.

The Government Account Management Department is dedicated to overseeing and nurturing relationships with Managed Care Organizations (MCOs) and State contracts. This department plays a pivotal role in ensuring the successful execution and management of government-related healthcare programs, with a focus on Medicaid, Medicare Advantage, and other state-funded initiatives.

Our team is responsible for managing day-to-day interactions with MCOs and state agencies, ensuring compliance with contractual obligations, and driving strategic initiatives that align with both client and organizational goals. By closely collaborating with internal departments and external partners, we work to deliver exceptional service, support program implementation, and ensure that our solutions meet the evolving needs of the populations we serve.

The Government Account Management Department is committed to maintaining strong, transparent, and effective partnerships that support the mission of providing high-quality healthcare services through government-sponsored programs.

• Cultivate and Maintain Key Relationships: Build and sustain executive-level relationships with state agencies and stakeholders, with a particular focus on collaborating closely with the State Dental Director to ensure program alignment with state dental policies and goals.
• Business Strategy and Client Retention: Refine and uphold a business strategy that promotes excellence, accountability, and integrity in customer service, with a focus on client retention and continuous quality improvement for the dental carveout program.
• Tailored Service Delivery: Develop and implement innovative strategies to provide value-added dental services that meet the specific needs of the state program and agencies leadership, ensuring alignment with their business philosophies.
• Staff Resource Management: Oversee staff resources, including recruitment, training, and development, to ensure business and departmental objectives are met, and the program remains adequately staffed to support company growth and client needs.
• Foster an Innovative Work Environment: Encourage an environment that rewards staff for proactive recommendations and creative solutions, fostering a culture of innovation within the team.
• Performance Management: Set and monitor performance goals, objectives, and deliverables for the Network Director and Contract Manager, ensuring alignment with the overall goals of the dental carveout program and broader business objectives.
• Regular Communication: Conduct regular team meetings to ensure open communication, keeping staff informed of critical updates, program developments, and market changes relevant to the dental industry.
• Reporting and Strategic Recommendations: Provide regular reports to the Director of Government Account Management, including data on market trends, client developments, staff performance, and actionable strategic recommendations tailored for the dental carveout.
• Efficiency and Effectiveness: Continuously assess health plan accounts and internal operations to identify and implement opportunities for increased efficiency and improved service delivery, particularly in dental network management and provider relations.
• Data-Driven Decision Making: Leverage data insights to guide client oversight, engagement strategies, and critical decision-making processes within the dental carveout.
• Budget Management: Collaborate with the Director of Government Account Management to monitor and manage the department's budget effectively, ensuring fiscal responsibility and alignment with program goals.
• Strategic Guidance and Client Presentations: Offer high-level oversight and strategic input for the development of client presentations, ensuring alignment with client expectations and state dental program goals.
• Team Facilitation: Foster an