Lead, RDC Warehouse

RDC Warehouse Lead

At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling.  And behind it all?  Our people.  We call them Hubbers – because they’re at the center of everything we do.  From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves.  And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit www.TireHub.com/Careers to learn more. 

Role Summary: 

The RDC Warehouse Lead, is responsible for overseeing the shipping and receiving operations within the Regional Distribution Center (RDC) with a focus on safety and customer service.  The role involves leading and managing daily warehouse operations while fostering a culture of trust, diversity, and inclusion. The RDC Warehouse Lead will collaboration with and influence a team comprising of employees, contractors, and third-party logistics (3PL) to ensure operations excellence and alignment with company values.  

This role will report to the RDC Leader.

The individual must exhibit the following core attributes of the TireHub commitment:  

 

·         Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.

·         Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.

·         Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we do not give up until we get to the end. 

·         Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. 

 

Role Specifics:

 

·         Acts as the primary point of contact for operational inquires, issues, and concerns.

·         Oversees and coordinates alongside the RDC Leader to plan daily RDC operation, including logistics scheduling of inbound and outbound, assigning tasks, and monitoring work progress for Hubbers, contractors, and 3PL company and operators.

·         Optimizes processes and procedures to improve operational efficiency and capacity.

·         Ensures operational activities are completed on time and within budget.

·         Tracks and analyzes Key Performance Indicators (KPIs) and performance metrics to identify and address improvement areas.

·         Collaborates with Operations teams, RDCs, contractors, and 3PL operators to maintain smooth workflows.

·         Handles and resolves internal and external customer complaints an escalation professionally and promptly.

·         Identifies and addresses operational bottlenecks.

·         Stay up to date on industry trends and best practices.

·         Ensures individual personal adherence to TireHub policies, procedures, and guidelines. 

·         Participates and maintains ongoing training requirements through in-class, in-person, or computer-based learning modules as assigned.