Technology Operations Risk Senior

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Position Overview:

The Technology Operations Risk Senior serves as an embedded First Line of Defense (1LOD) risk professional, partnering with business, technology, and operations leaders to proactively identify, assess, document, and manage technology and operational risks. This role operates with a high degree of autonomy and professional judgment, supporting complex technology environments spanning applications, cloud services, data platforms, and operational processes.

This position is designed for a senior‑level risk practitioner who plays a key role in regulatory and internal governance execution, including preparation and coordination of risk deliverables, executive‑level materials, and technology risk forum content.

Our Impact:

The Technology Risk function strengthens the firm’s control environment by embedding risk awareness into technology‑enabled processes. The team works closely with application, platform, and operations teams to support proactive risk identification, issue management, technology resilience, and operational readiness. The team also supports Single Family Acquisitions teams with internal and external oversight deliverables, ensuring compliance and consistent messaging to governing bodies.

Your Impact:

• Independently lead defined 1LOD technology and operational risk identification, assessment, and documentation activities across applications, platforms, and services

• Partner closely with application, cloud, infrastructure, and technology operations teams to understand end to end processes, control design, risk drivers, and areas of emerging exposure

• Serve as a trusted risk partner to technology and business stakeholders, providing practical, risk aligned guidance while maintaining alignment with enterprise expectations

• Coordinate and support audits, risk and control assessments, and control testing activities, including defining evidence expectations, collecting and validating artifacts, and tracking follow ups

• Identify, assess, and document technology, cloud, data, and operational risks, including articulation of impacts, dependencies, and mitigating controls

• Own preparation and coordination of governance and regulatory deliverables, including materials supporting: External regulatory oversight routines, Internal risk governance bodies and senior leadership reviews and responses to ad hoc regulatory or oversight inquiries

• Lead consolidation of inputs for Technology Risk Forums, working across technology, operations, resilience, and risk stakeholders to develop accurate, decision ready materials, dashboards, and talking points

• Track technology risk issues, remediation commitments, and risk responses, ensuring clear ownership, escalation, and readiness for governance review

• Contribute to risk reporting, dashboards, and executive level materials, synthesizing trends, key risks, and emerging themes

• Support root cause analysis for technology incidents, operational events, and control gaps, documenting implications for risk posture and governance discussion

• Support technology resilience activities, including coordination with resilience or affinity group forums to document risks, dependencies, testing outcomes, and follow up actions

Qualifications:

• Bachelor’s degree or equivalent professional experience

• Typically 5 - 7 years of experience in technology risk, operational risk, IT operations, audit, compliance, or a related field

• Strong working knowledge of technology domains, including applications, cloud services, infrastructure, and service operations

• Demonstrated ability to operate independently, manage complex deliverables, and apply sound judgment in risk‑sensitive contexts

• Strong analytical and written communication skills, including the ability to translate technical detail into clear, executive‑ and regulator‑ready risk narratives

Keys to Success in this Role:

• Comfortable engaging credibly with senior technology leaders, auditors, and regulatory counterparts

• Able to balance risk rigor with practical execution, influencing outcomes without formal authority

• Strong attention to detail, documentation quality, and follow‑through

• Capable of managing multiple timelines tied to governance forums, regulatory deliverables, and audit cycles