Deployment Consultant

Requisition ID:  33664  

 

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere.

 

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart.

 

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.

 

As a Deployment Consultant you play a pivotal role in deploying and customizing cutting-edge software solutions to meet diverse client needs. This dynamic position combines technical expertise with customer-focused interaction, offering the opportunity to manage implementation projects, lead training sessions, and support Oracle and SQL database environments. With a focus on innovation and best practices, you'll collaborate with cross-functional teams, drive product improvements, and build strong client relationships. If you thrive on troubleshooting complex IT solutions, delivering exceptional customer service, and working in a fast-paced, collaborative environment, this Lakewood, Colorado-based role is your chance to make a meaningful impact.

 

ESSENTIAL DUTIES

• Assist customers in deploying Terumo Blood and Cell Technologies (TBCT) software products to meet their environment specifications.
• Scope implementation projects. Estimate effort and timeline to complete.
• Plan and manage implementation projects. Track milestone completion and project issues. Provide status reports to customers.
• Lead formal training sessions on how to implement TBCT software products externally.
• Support sessions on requirements definition and product architecture.
• Implement customizations for TBCT software products.
• Implement new implementation methodology and best practices for TBCT software installations.
• Drive product improvement by providing customer and partner feedback to Product Management and Engineering.
• As necessary, assist Technical Support in troubleshooting customer issues and Quality Assurance in testing new product releases.
• Provide Technical assistance and sales support to TBCT sales team.
• Provide Level 1/Level 2 Oracle support for customer and internal resources.
• Provide Custom database query support.
• Provide Subject Matter Expertise to TBCT customer base.
• Liaise with staff at all levels of a client organization.
• Functional testing and debugging of objects, which may support domain functionality (i.e., procedures), domain graphical interface functionality, common data types, or utilities for communication, peripherals, etc.

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor’s degree in computer science or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.

 

Experience

• Minimum of 3 years experience working in SQL and/or Oracle database environments.
• Minimum of 3 years experience with Windows Server administration.
• Minimum of 5 years experience of advanced diagnosis and troubleshooting.
• Minimum of 5 years experience in network LAN/WAN configuration