We anticipate the application window for this opening will close on - 7 Feb 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic is seeking a Diabetes Clinical Educator (DCE) to provide individual or group training, diabetes education, and follow up for all patients on current Medtronic products and technologies. This individual will ensure optimum patient outcomes by training on an array of Medtronic diabetes products to ensure appropriate therapy settings and continuation of care. The DCE works closely with the Clinical Territory Manager under the direction of the District Clinical Manager and will provide training and education across multiple territories.

We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.

This is a field based position that will support our Tennessee District. This position can be based in the Nashville area or Knoxville area. If the individual is based in Nashville they should be able to commute to Evansville, IN and surrounding locations in between. If the individual is based in Knoxville they should be able to commute to Lexington, KY and surrounding locations in between.

The expectation is to be in the field 2-3 days/week and remote the remaining days.

• Sets up and facilitates individual and group education, in-person and/or virtually on the portfolio of Medtronic’s diabetes products

• Facilitates webinars, conference calls, or other computer-based training offerings

• Provides ongoing patient educational support

• Proactively makes educationally focused outbound calls to patients at risk for therapy attrition with the overall goal of recapturing lost patients or directing them to an educational event

• Submits training documents that are accurate and legible within 48 hours of completing the training session

• Coordinates with territory teams on therapy changes, CareLink files, and other patient related topics so territory teams may follow up with HCP

• Plans group trainings in alignment with territory teams and district quarterly training goals

• Supports training events including location, set up, attendee invitations, facilitation, and follow up with patients after training events

• Proactively shares in the district and territory teams planning sessions

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident on your resume.

A valid registered license in one or more of the following fields:

• Certified Diabetes Care and Education Specialist (CDCES)

• Registered Nurse (RN)

• Registered Dietitian (RD)

• Physician Assistant (PA)

• Nurse Practitioner (NP)

• Pharmacist

AND

• Associate’s Degree and 2 years of clinical experience

OR

• Bachelor’s Degree and 0 years of experience

Nice to Have

• Certified Pump Trainer or experience training customers on insulin pumps

• Ability to work evenings, weekends, or on call periodically

• Comprehensive knowledge of the diabetes disease state and experience training/educating patients on Medtronic products and technologies

• Experience as a Certified Product Trainer for minimum of 1 year

• Experience with Zoom, Excel, Word, and PowerPoint

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

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