Head of AI (Applied AI & Automation)

About SmartSuite

At SmartSuite, we believe that work should be both productive and joyful. As a fast-growing SaaS company, we empower teams around the world to streamline how they manage business processes, projects, and workflows—all in one powerful, no-code platform.

Our platform redefines work management by bringing together the essential tools businesses need—databases, task management, automation, dashboards, collaboration tools, and more—into a single, beautifully designed workspace. Whether you’re managing day-to-day operations or driving strategic initiatives, SmartSuite enables teams to work smarter, faster, and more collaboratively.

Why SmartSuite?

• Impactful Work: Join a company on a mission to revolutionize how teams work across industries. We help organizations—from startups to Fortune 500 companies—transform the way they operate.
• Innovative Technology: Be part of a team that integrates cutting-edge technologies, including generative AI, to deliver exceptional experiences for users.
• Customer-Centric: At SmartSuite, the customer is at the heart of everything we do. We’re proud to support organizations across more than 100 countries, helping teams of all sizes and industries transform the way they work. This global reach positions us as a leader in the next generation of work management, delivering innovative solutions tailored to the unique needs of our diverse customer base.
• Collaborative Culture: We foster a culture of innovation, inclusivity, and mutual respect. Every voice matters, and we encourage everyone to bring their best ideas forward.

What We Value:

• Innovation: Always pushing boundaries to create something exceptional.
• Collaboration: Working together to achieve more.
• Customer Success: Delivering real value that makes a difference.
• Integrity: Doing what’s right—always.
• Diversity: Embracing unique perspectives and experiences.
• Gratitude: Celebrating each other’s contributions and our shared success.

Why Join Us?

By joining SmartSuite, you’ll be part of a passionate team committed to building something extraordinary. We provide the tools, resources, and environment for you to do your best work while growing professionally.

If you’re looking to work with a company that’s not just a leader in technology but also a place where people thrive—SmartSuite is the place for you.

About the role

SmartSuite is building the next generation of enterprise software—an AI-native Work Operating System that connects governance, risk, compliance, IT, project management, finance, and business operations on a single platform.
We are hiring a Head of AI to personally drive the implementation of AI across every part of our business and within our product.

This role spans all departments, including Sales, Marketing, Customer Success, Support, Product, Engineering, Finance, and Operations.

This is a hands-on, execution-focused role. You will not just define strategy—you will build, implement, train, and scale AI usage across the company while helping shape how AI is delivered to our customers inside SmartSuite.
This is a highly visible, cross-functional role reporting directly to the CEO and working closely with Product, Engineering, and Go-To-Market leadership.

This role is measured by implemented solutions and adoption—not strategy documents.

What you'll do

1. Embed AI Into Every Department (Hands-On)

• Work directly with teams across the company to identify and implement AI-driven improvements
• Build prompts, agents, workflows, and automations using SmartSuite and modern AI tools
• Replace manual processes with AI-enabled workflows
• Iterate quickly based on real-world usage and feedback

2. Train and Enable Teams (Internal + External)

• Run hands-on training sessions and working sessions with internal teams
• Create structured playbooks, templates, and r