Medical Receptionist - Medical/Pulmonary ICU Full Time

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

VUH NT8 MICU/PCU Cohort 1

Job Summary:

Supports delivery of patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, departments that support patient care, and all other customers of a Patient Care Unit with regular guidance. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication.

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This position will start in Mid/Late October.

**All Candidates must attach an up-to-date resume to their application.**

Join Our Award-Winning Team!

For the fourth consecutive year, Vanderbilt has earned a spot on Forbes magazine’s list of “Best Employers in Tennessee.” Discover what makes us stand out and become part of a team that’s committed to excellence in patient care and employee satisfaction!

Department/Unit Summary:

The environment in this new unit will be upbeat and challenging. It will embrace strong team collaboration, with nurses and providers participating in rounding. 

The patient population on this unit in our new tower expansion at Vanderbilt University Hospital will be adult patients ranging in age from 18 years and older who are being treated for Acute Respiratory Failure, Acute Respiratory Distress Syndrome (ARDS), Multisystem Organ System Failure, Sepsis, Drug Overdoses, Gastrointestinal Bleeds, Diabetic Ketoacidosis, Hypertensive Crisis, Acute/Chronic Renal Failure, and Liver Failure/Cirrhosis. 

One of the perks of working in this unit will be the unique opportunity of opening a brand-new unit with a multidisciplinary team.

Why Vanderbilt?

VUMC Benefits start on Day One!
We care for our team members with a comprehensive benefits package that includes:

• Health, Dental, and Vision Insurance

• 403b Retirement Plan with Company Match

• Generous Paid Time Off

• Tuition Assistance

Shifts Available:

• Full-Time Day Shift - 6:45 am - 7:15 pm (three 12-hour shifts/week)

• Full-Time Night Shift - 6:45 pm - 7:15 am (three 12-hour shifts/week)

• Shifts do rotate throughout the week

• Note: Set schedules are not available.  Schedules are determined by unit clinical staffing needs.

Preferred Qualifications:

• One year of related experience, preferably in a healthcare setting.

• Flexible availability

• Professionalism and reliability

• Excellent communication and teamwork skills

• High emotional intelligence

**Important Instructions For All Candidates**:

• Current Vanderbilt employees must apply via the internal job board. To do so, log in to Workday and search for “internal jobs.” Your work information will not automatically populate, so be sure to enter this information manually and upload an up-to-date resume.

• All candidates should upload an updated resume in Word or PDF format, including start and end dates (month & year) for all relevant positions.

KEY RESPONSIBILITIES
• Processes orders according to guidelines, follows computer downtime procedures.
• Enters and updates information in computer system to assure current information and retrieves data accurately.
• Maintains unit log according to guidelines, makes follow up appointments, and performs discharge related clerical tasks.
• Responds to patient call system and patient requests providing clear, current information to families, visitors and staff.
• Uses telephone, patient call system, beeper/paging system, fax/copy machine, scanning, unit specific monitoring devices, pneumatic tube system and to facilitate flow of communication, equipment and supplies.
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