Sr. Inside Sales Representative

Location: Americas

Hi there!

The Sales Assist group serves customers as they evaluate and buy Zapier’s upmarket offers, through being a dedicated sales point-of-contact. We help customers by fielding inbound demos over Zoom, inspiring deep automation use cases pertaining to their role, and addressing any questions through their procurement and buying process. Ultimately, success here looks like teams and organizations buying and scaling their automation usage through one of Zapier’s upmarket products, with you as the sales touchpoint.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

Our Commitment to Applicants

Culture and Values at Zapier

Zapier Guide to Remote Work

Zapier Code of Conduct

Diversity and Inclusivity at Zapier

 

About you

• You have 3+ years of experience as a quota-carrying, full-cycle sales-person.
• You’re experimental and have the ability to test our ideas rapidly.
• You’re comfortable getting into the technicalities of our product, API offerings and curious about building solutions with these tools.
• You proactively self-manage with a high degree of agency to manage your pipeline and hit quotas.
• You’re an effective communicator and can present to an executive audience with ease.

 

Things you’ll do

As an Inside Sales Representative, you will have 3 main responsibilities:

1. Showcase Zapier as a potential solution for teams and businesses
2. You’ll lead demos virtually to model a wide range of use cases in which Zapier can help drive ROI for our customers. You’ll educate the user on use cases to help inspire more ways they can automate within their business. You’ll do this over 30 to 60-minute video conferences where you’ll lead them from interest, to learning more about our product to purchase. Success here is measured by our ability to turn leads into customers.Run sales motions that drive adoption of Zapier across our upmarket plans:
3. You’ll leverage product and customer data (product insights, role-specific use cases and existing adoption patterns) to identify, connect with, and convert customers to our upmarket plans. To do so, you’ll partner with the broader sales leadership to experiment, design, and execute sales plays.Maintain feedback loops back into the rest of the organization

Identifying learnings from your customer demos and passing them along as a feedback loop is critical in this role. This looks like tagging your call recordings with product feedback opportunities or identifying areas where improved collateral may have accelerated the sales process. To do so, you’ll need to be excellent at written communication.

You’ll work closely with numerous senior stakeholders and will be a part of several cross-functional steering committees as well.

 

Zapier Compensation Guiding Principles

We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:

• Competitive: Zapier pays well among the technology sector.
• Equitable: Consistent pay practices; competency-based pay.
• Simple: Pay is well understood, and pay practices are built for scale.
• Transparent: Zapiens know how pay works, including how their pay is determined.

 

The pay ranges for this role are:

United States: 114,400- 171,500 USD

Canada: 114,400- 171,500 CAD

 

A Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity. We use a competency-based approach to base pay, which means we set pay for all Zapier employees based on their competency and skills demonstrated in their role. In alignment with that philosophy, the upper half of a pay range is typically reserved for individuals who have consistently demonstrated a high level of job knowledge and skills for their current role and level while at Zapier.

For more information on Zapier’s Total Rewards please click here.

 

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard appl