Client Manager - US Retail

Company Description

Location: US-Remote

REFID143211

Job Description

As a new retail landscape continues to emerge, and the Home, Auto, Tech and Durables marketplace experiences unprecedented change, NIQ’s commitment towards the Full View of the retail environment becomes more important than ever before. From both an in-store and omni experience, winning the fight for share of wallet in this space is critical. At NielsenIQ, we are rapidly expanding to cover this critical portion of the retail universe and provide our customers with the tools and insight necessary to win.

As a Client Manager – US Retail, you will partner with key retail clients to engrain robust NielsenIQ solutions. This is done by assisting your clients while navigating complex business challenges and delivering actionable recommendations with confidence. Your work will help build meaningful client relationships, close deals, and exceed our revenue commitments.

The successful candidate will join a team of high performing and high energy associates operating with autonomy, flexibility, curiosity, and passion. This fast-paced team is excited to have a new member join our group to build on the momentum we have established and deliver against lofty, but attainable growth goals.

Responsibilities

• Establish NielsenIQ as an indispensable insights partner and thought leader for your clients
• Build sustainable client relationships through delivering everyday value to enable our customer’s success using our data, tools, and by providing insights on their business
• Establish yourself and NIQ as a trusted advisor to your clients, helping them to achieve their business imperatives
• Train and consult clients to conduct analytics using NielsenIQ tools and data sets, democratizing insights to drive business decisions
• Independently and proactively complete analyses using NielsenIQ tools and data to develop insights that drive client outcomes
• Identify potential revenue opportunities and risks with your assigned clients and lead internal teams to drive sales
• Develop expertise and ability to advise clients on industry trends, participating in client discussions and presentations as applicable
• Play an integral part in shaping our company’s vision by elevating the Voice of the Customer
• Be accountable for identifying opportunities to collaborate across NielsenIQ teams and drive adoption of our NIQ assets with clients
• Ability to work cross-functionally with internal stakeholders to identify and advise our clients on solutions for their business

Qualifications

• Bachelor's Degree Required
• 4+ years’ experience in related industries which include: Home, Auto, or Tech and Durables, Retail, Consulting or Analytics
• Strong analytical aptitude, naturally curious and lifelong learner. Experience with syndicated data is a plus
• Experience utilizing multiple and complex data sets through problem solving and proven project management skills
• Experience in client service environment ad ability to develop, maintain and grow client relationships
• Project management skills and ability to manage multiple priorities in complex situations
• Skillfully communicate and work collaboratively with internal & external teams
• Strong sense of autonomy, urgency, and accountability to delight clients
• Retail or Manufacturing background a plus (Retail Merchandising, Category Management, Operations, etc.)
• Highly Proficient in Microsoft Office software

Additional Information

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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