Workplace Manager

<div class="content-intro"><p>At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.</p></div><p><strong>About the People team&nbsp;</strong></p> <p>The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business.</p> <p><strong>About the Role</strong><br><br>Affirm is seeking an experienced, people-focused, and hands-on Manager to lead a distributed Workplace team and the day-to-day operations and evolution of our Workplace function within the broader Places &amp; Experiences team. Based out of our San Francisco HQ office and reporting to the Senior Manager of Real Estate &amp; Workplace, this role will focus on delivering exceptional workplace experiences that support connection, productivity, and flexibility in a remote-first environment. This leader will play a critical role in ensuring our spaces are thoughtfully operated, consistently engaging, and aligned with Affirm’s culture and ways of working.</p> <p><strong>What You'll Do</strong></p> <ul> <li>Own the North America workplace strategy and operating model, aligning office experience with business priorities, headcount planning, and ways of working.</li> <li>Translate company and team needs into workplace plans, including capacity, service levels, and programming across all locations.</li> <li>Make and drive decisions on workplace standards, policies, and investments, balancing employee experience, cost, and scalability.</li> <li>Establish and track key performance metrics (e.g., employee experience, utilization, vendor performance, budget adherence) and drive continuous improvement.</li> <li>Provide functional leadership across locations, ensuring consistency while adapting to local needs.</li> <li>Develop and implement workplace programs, standards, and initiatives that bring consistency, functionality, and delight to our spaces.</li> <li>Ensure offices are operated to foster collaboration, connection, and productivity for a primarily remote workforce.</li> <li>Oversee workplace policies, procedures, and service delivery to ensure operational excellence and scalability.</li> <li>Manage vendor relationships across workplace services (e.g., facilities, hospitality, office services), ensuring strong perfo