WIC Program Assistant

Description

Health First Family Care Center, Inc. “The Heart of the Community” has an exciting opportunity for a motivated and professional WIC Program Assistant to join our fast-paced team within a growing community health center. HealthFirst Family Care Center, Inc. provides comprehensive services including medical care, dental care, and gastroenterology services, health education, health assessment and screenings.

The Women, Infants, & Children (WIC) Nutrition Program keeps pregnant and breastfeeding women and kids under 5 healthy by providing healthy foods, nutrition education, breastfeeding support, and referrals to healthcare and other services, free of charge, to Massachusetts families who qualify.

Schedule (40 Hours Per Week)

Mon, Thurs, Fri: 8:30 am – 5:00 pm

Tues, Wed: 8:30 am – 5:00 pm OR 10:00 am – 6:30 pm

Rotating Saturdays once a month 9:00 am – 1:00 pm 

Summary

Under the direction of the WIC Director/Senior Nutritionist, the WIC Program Assistant is responsible for

participating in eligibility determination, benefit issuance, quality assurance, and general office duties for the Fall River WIC Program. This position also includes answering phones, directing calls, answering questions and screening potential participants for eligibility; handle appointment scheduling and rescheduling; greet and check in participants; prepares charts with appropriate forms and maintain records; pull and file charts for active, pending, and terminating participants; verify category, identity, income, and residency to determine WIC eligibility; collect and enter participant demographic data; and anthropometric and hematological data collection.

Required Qualifications, Education, and Experience

• High School Diploma or G.E.D.
• Fluent in English and Portuguese and/or Spanish required 
• Interest in nutrition and health care
• Sensitive to the needs of participant population
• Availability and flexibility to work at multiple WIC sites and during evening and weekend clinic hours, as needed
• One year of general office experience with computer responsibilities or some formal education in computer management systems 
• Good communication skills required, including efficiency in written and oral English
• Must submit a CORI release form and demonstrate proof of being free from disqualifying information

Competencies

• Projects positive attitude about the department and the health center
• Ability to maintain an organized work area and work collaboratively as a member of a team
• Must possess good oral and written communication skills and time management skills to
• effectively communicate 
• Ensure confidentiality and security of information and sensitivity to the needs of the participant population
• Ability to use computer, internet, and learn new systems
• Strong interpersonal skills and the ability to work positively with participants, staff, and other agencies
• Knowledge on referrals and services, ability to research and openness to learn
• Ensure thoroughness, accuracy and attention to detail in record keeping, scheduling and follow-up while maintaining efficiency

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Benefits include: excellent compensation, 3.2 weeks of paid time off, 3 personal days, and 11.5 paid holidays; reimbursable licensing fees and continuing education credits; employer contributed health, dental, vision, life insurance, long term disability and retirement contributions; voluntary flexible spending accounts and disability/critical illness coverage.

Learn more about us by checking out our website and company video. 

HealthFirst Family Care Center, Inc. is proud to be an Equal Opportunity Employer (EOE)