Web Operations Manager

The Basics:

As a member of Tanium’s Brand and Corporate Marketing team, the Web Operations Manager reports to the Senior Manager, Web Experience, and is responsible for the day-to-day operation of www.tanium.com. The ideal candidate is experienced in working with enterprise websites, understands technical SEO and web analytics, and takes a process-driven approach to web production. 

This is a hybrid position, which will require in person attendance several days each week in one of the following locations: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.

What you’ll do:

• Manage the day-to-day operations of Tanium websites 
• Manage weekly web production tasks 
• Partner with the Web team, agency and UX on web projects 
• Work with the Web and Content teams to improve organic search rankings by implementing SEO best practices 
• Recommend site improvements based on data and conversion optimization best practices 
• Regularly scan and test the website for cross browser compatibility and WCAG 2.1 accessibility standards 
• Develop and maintain web SOPs and training documentations 
• Establish and own process on website tagging, tracking and analytics, leveraging tools like Google Tag Manager, Google Analytics, and Microsoft Clarity 

We’re looking for someone with:

• The ideal candidate is: 
  • is process-oriented with excellent problem-solving and analytical skills 
  • is adaptable in fast, sometimes ambiguous environment 
• BA or BS in in related field 
• Minimum 5 years of experience in website management or equivalent 
• Experience with WCAG 2.2 standards 
• Expertise in Google web products 
• Able to demonstrate innovation, successfully tackling challenges in new and creative ways in often-stressful, deadline-intensive environments 

Core Competencies 

Tanium Competencies: 

• Demonstrates initiative and motivation 
• Excellent oral and written communication skills 
• Team player 
• Person of high ethics and integrity 
• Ability to work in a fast-paced, changing environment 

Security & Privacy Roles & Responsibilities 

All roles at Tanium have access to Tanium Confidential Information, therefore, Tanium assigns a universal Position Risk Designation to all roles to hold everyone to the highest possible standard. All roles at Tanium are subject to the following requirements: 

• Protection of Tanium information and other assets 
• Compliance with Tanium policies and terms of applicable agreements with Tanium 

Work Requirements 

• Travel Requirements: 0-10% 
• Mental Abilities 
  • Analytical abilities: ability to analyze problem situations in depth; ability to show a probing mind. 
  • Number facility: the individual must be able to perform basic mathematical calculations at a minimum. 
  • Precision to detail: it is necessary that the individual be precise, detail-oriented, and exact. 
  • Flexibility: the ability to juggle several projects simultaneously, to cope successfully with diversity and complexity, to integrate seemingly unrelated data, and to reduce complex notions into relatively simple terms. 
  • Written and oral communication skills: ability to write memos, lett