Water Quality Program Specialist

Department: Charlotte Water Department

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Charlotte’s local government, with more than 9,000 employees and a total budget of $4.49 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with over 330,000 customer accounts and over 1300 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews, and Pineville. Charlotte Water’s FY 27 operating budget is $685.6 million and a five-year capital program of $2.5 billion.

SALARY:

The salary for this position is: $82,883.70 - $92,092.99, Commensurate with Experience.

JOB SUMMARY

This position is responsible for providing regulatory support to six wastewater treatment plants with a permitted capacity of 124.2 MGD.  This position supports the monitoring of regulatory requirements set forth in the Federal Clean Water Act and NC water quality regulations as they relate to wastewater treatment, stormwater discharges, biosolids, and reclaimed water usage.  Work includes the technical analysis of treatment plant data, development of compliance related documents,  reporting of compliance related data, and involvement/planning of compliance strategies; supports various environmental permit programs; collaborates with consultants, contractors, and regulators for evaluating existing facilities and meeting permit requirements; and periodically includes the collection of wastewater samples, training of plant operations staff, and field work related to investigating illicit discharges and treatment plant upsets. This position also prepares reports resulting from these interactions; provides direct support to management staff through review of regulations and analysis of impacts; addresses customer concerns; and supports EMD’s Environmental Management System to promote continuous improvement.

ESSENTIAL JOB FUNCTIONS:        

• Supports the monitoring of regulatory requirements set forth in the Federal Clean Water Act and NC water quality regulations as they relate to wastewater treatment, stormwater discharges, biosolids, and reclaimed water usage. 
• Supports various environmental permitting programs, including NPDES wastewater and stormwater, and non-discharge programs including biosolids and reclaimed water.
• Supports CLTWater’s Industrial Pretreatment Program by reviewing and updating industrial user allocation tables, long term monitoring plans, and completing technical headworks analysis as required.  Assists the pretreatment program with trunkline monitoring and illicit discharge investigations that result in treatment plant upsets and potential compliance issues. 
• Supports CLTWater’s Biosolids and Residuals Program by reviewing data and annual reports, participating in special projects, and through assistance with permitting and compliance related activities.  
• Supports EMD’s Environmental Management System (EMS) by performing work with a focus on environmental protection, customer service, and continual improvement, and participating in corrective action investigations, efforts to meet division objectives, and continuous improvement projects.  Serves as an EMS internal auditor.   
• Collaborates with appropriate local, state, and federal agencies on special projects, facility inspections, and permitting initiatives.
• Supports treatment plant operations before and during regulatory inspections/site visits, spill response, and regulatory notifications and follow up.
• Works to streamline internal and external compliance processes; assists with the preparation of data summaries, reports, and other correspon