Warehouse Supervisor

Supervisory Responsibilities:

• Supervise and manage warehouse staff, including daily oversight and task delegation.
• Oversee the daily operations and workflow of the warehouse, including scheduling and resource planning.
• Mentor, train, and coach direct reports to enhance skillsets, engagement, and overall job satisfaction.
• Partner with HR in the hiring, onboarding, training, performance management, discipline, and termination of warehouse personnel, in accordance with company policies.
• Conduct timely and constructive performance evaluations for all direct reports.
• Enforce adherence to 5S safety policies and procedures, as well as ISO 9001 standard operating procedures relevant to warehouse operations.
• Promote cross-departmental collaboration to ensure efficient and cohesive operations.

Responsibilities/Job Duties:

• Ensure efficient warehouse operations through effective coordination and communication with logistics, production, and other departments.
• Keep warehouse staff informed of company policies, regulations, procedures, and departmental objectives.
• Manage material flow to support production needs, including oversight of receiving, inventory, project material, and shipping functions.
• Conduct regular physical inventories, reconcile discrepancies with system records, and maintain accurate inventory documentation.
• Ensure all stock is stored in proper locations within the warehouse for optimal accessibility and safety.
• Coordinate transfers of materials between departments and external locations.
• Lead the team in performing daily safety inspections of equipment, including forklifts.
• Verify accuracy and quality of outgoing deliveries, ensuring packing slips match orders, BOL properly signed and maintain accurate transportation documentation.
• Identify and implement process improvements to increase efficiency, productivity, and accuracy.
• Resolve conflicts within the team professionally and in accordance with company policies.
• Collaborate with other departments and stakeholders to develop strategic plans to improve warehouse performance.
• Coordinate with sales and production regarding truck arrivals and outbound logistics.
• Establish and maintain logistics contracts with third-party providers to ensure cost-effective and reliable supply chain operations.
• Conduct annual reviews of logistics suppliers to evaluate performance and ensure continued competitiveness, service quality, and compliance with contractual terms.
• Develop and implement work instructions for shipping, packaging, inventory pulling, and material receiving, in alignment with ISO standards to ensure consistency, quality, and regulatory compliance.
• Assist with loading and unloading trucks as needed to support operations.
• Support and assist all supporting departments as needed to ensure smooth, cross-functional operations and assist in achieving overall organizational goals
• Promote and reinforce 5S practices throughout the warehouse.
• Maintain detailed, accurate work records and documentation of warehouse activities.
• Perform other related duties as assigned by management.

Requirements:

• Excellent verbal and written communication abilities to interact with staff, cross-functional teams, and upper management.
• Strong supervisory and leadership abilities, with a focus on team development and accountability.
• Proven problem-solving skills, with the ability to anticipate challenges and implement effective