Warehouse Ops Supervisor - Weekend Dayshift

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

 

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York- was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. 

   

Job Title: Warehouse Operations Supervisor (Annex) 

Location: Jacksonville, FL - onsite

Shift:  Thursday - Sunday, 6:00am - 4:30pm ET (regular shift);  Peak shift: Fri-Sun, 6am-6pm ET

 

Primary Purpose: To support Distribution Operations by coordinating with the teams responsible for Inbound Operations, Fulfillment, Shipping and Workflow to provide information, analysis and support. 

 

 

The successful individual will leverage their proficiency to...  

• Manage volume flow, monitor inventory accuracy, support order fulfilment 

• Builds and manages effective teams to meet and exceed production targets on a daily basis 

• Coordinate daily tactical planning with other Operations Supervisors and Support Groups through problem solving and decision-making processes 

• Research issues with volume flow to identify and resolve root cause opportunities 

• Ensure all standard operating procedures and training documents are followed and updated as needed 

• Review staffing and monitor appropriate coverage is available to support volume and adjust accordingly 

• Develop bench strength to ensure sufficient resources available to handle all tasks in the department  

• Lead projects that will drive continuous improvement 

• Manage multiple tasks while maintaining daily operations 

• Assist the Business Unit Leader in preparation of the annual AOP and monthly LE review process 

• Facilitate and attend training for continuous technical and leadership skill development 

• Perform other duties per request or as assigned by the manager and demanded by business needs 

• Build strong relationships with corporate partners and vendors to maintain inbound/outbound volume targets 

• Involved in special projects, department enhancements and supports leadership as needed  

• Provides support to peers and manager as necessary 

 

  

The accomplished individual will possess...  

• High school diploma or equivalent 

• More than one year of experience in a clerical, customer service or related warehouse function 

• Intermediate Microsoft Office skills 

• Excellent verbal and written communication skills 

• Strong decision making, problem solving, organizational and follow up skills 

 

An outstanding professional will have...  

• College degree 

• Three or more years of support roles within Logistics, Distribution or related warehouse functions 

   

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in produc