Warehouse Coordinator I

Receiving Process 

• Verify incoming shipments of goods and materials to ensure they match purchase orders, invoices, and packing slips. 

• Accurately log received items into inventory management systems, ensuring proper labeling, storage, and organization. 

• Process returns for incorrect or damaged items, ensuring proper documentation is completed. 

• Perform basic tasks within the enterprise resource planning tool.  

• Liaise with suppliers or vendors to resolve discrepancies or issues with returns or damaged goods. 

• Work closely with inventory control, purchasing, and warehouse teams to ensure proper stock levels and timely replenishment of materials. 

Shipping Process 

• Review and process customer orders for shipment, ensuring that all items are picked, packed, and shipped in accordance with company policies and customer requirements. 

• Prepare and manage shipping documentation, including shipping labels, packing slips, and invoices. 

• Ensure that all orders are shipped out on time, monitoring any delays or issues that arise and coordinating with internal teams or external carriers to resolve them promptly. 

• Address and resolve shipping issues such as missing items, incorrect shipments, or delivery delays. 

• Maintain accurate records of all shipments, including shipping costs, delivery times, and any exceptions or claims related to shipments. 

• Perform basic tasks within the enterprise resource planning tool.  

• Provide updates to customers on the status of their orders, including shipping tracking numbers, delivery delays, or any other relevant information. 

• Liaise with shipping carriers (e.g., UPS, FedEx, DHL) to arrange timely deliveries, compare shipping rates, and choose the best options based on cost and delivery time. 

• Liaise with suppliers or vendors to resolve discrepancies or issues with shipments. 

Quality Control  

• Work closely with the warehouse and inventory teams to ensure that shipped items match inventory records. 

• Perform proper packaging of products to prevent damage during transit and ensure all items are labeled correctly for shipping, including the use of barcodes and tracking numbers. 

• Handle returned or undelivered items by coordinating return shipments, restocking products, and processing refunds or exchanges as needed. 

• Assist with regular cycle counts or stock audits as needed to maintain inventory accuracy. 

• Confirm correct items and quantities are received. 

• Inspect received goods for any damage or discrepancies. 

• Document and report any issues of received goods immediately to management. 

• Assist with regular cycle counts or stock audits as needed to maintain inventory accuracy. 

• Maintain accurate records of received shipments and departed shipments, including quantities, descriptions, and any other relevant information. 

Work Environment 

• Maintain proper storage of goods in the warehouse, ensuring items are stored in an organized and easily retrieved fashion.  

• Maintain cleanliness within the warehouse facility. 

• Operate a electric pallet jack, wave (man lift), Taylor Dunn (stock chaser). 

Safety  

• Ensure compliance with all safet