WARD CLERK

Job Description

Job Title:

WARD CLERK

Reports To:

DON

Location:

MILLER NURSING HOME

FLSA Status:

NON-EXEMPT

Department:

MILLER NURSING HOME

Revised Date:

JOB SUMMARY:

A ward clerk is a clerical worker who, under the direction and supervision of a charge nurse, acts as a receptionist, answers the telephone, relays messages, assists with keeping nursing records, and performs other clerical duties of the patient unit.  Duties performed require the application of prescribed methods and procedures.

GENERAL REQUIREMENTS:

• Performs all job responsibilities in alignment with the mission and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
• Wears protective clothing and equipment as appropriate.

GENERAL SKILLS:

• Ability to communicate in English, both verbally and in writing.
• Additional languages preferred.
• Strong written and verbal skills.
• Basic Computer Skills

WORKING CONDITIONS:

• General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
• May be exposed to high noise levels and bright lights.
• May be exposed to limited hazardous substances or body fluids, or infectious organisms.
• May be required to change from one task to another or different nature without loss of efficiency or composure.
• Periods of high stress and fluctuating workloads may occur.
• May be scheduled as needed including overtime.

MISSION STATEMENT:

QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis and treatment.

JOB SPECIFIC COMPETENCIES:

• Fill out requisitions of all types.

• File x-ray and lab reports and other special reports after they are seen by the charge nurse.
• Fill out order forms, diet slips and chart sheets.
• Answers inquire from residents, visitors, and staff members, using tact and judgment.
• Answers telephone calls.  Nurse takes all doctors telephone orders and answers questions about seriously ill and critical residents.
• Answers the intercom and relays messages to C.N.A. or nurse.
• Keeps nursing station in order and maintains adequate supply of chart material, requisitions and other forms.

PROFESSIONAL REQUIREMENTS:

• Follows Code of Conduct policy.
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