VTC Technician

Description

Position: AV/VTC Technician

Location: Arlington VA  

Clearance: Active DOD Secrect clearance 

Customer: WHS

Certification: DoD 8570 IAT Level II Certification (Desired) 

  Maintain      and troubleshoot a wide variety of VTC equipment, including cameras,   microphones, audio and video playback, recording, and duplication devices.

• Work      through and complete assigned tickets in a timely manner.
• Conduct      routine operational tests and fault isolation on AV/VTC systems and ��    equipment.
• Reserve,      schedule, and set up audiovisual equipment as required for events and      functions.
• Perform      regular Preventative Maintenance inspections of AV/VTC equipment.
• Set      up and install equipment such as microphones, sound speakers, video      screens, projectors, video monitors, recording equipment, connecting      wires, and cables to meet customer requirements.
• Integrate      customer devices with conference room equipment, monitor sound feeds to      ensure quality, test and resolve equipment issues, and maintain inventory      of equipment.
• Coordinate      requirements with customers and distant end, using appropriate software to      update reservations database.
• Coordinate      and schedule ATC & VTC Bridge connection requests and send connection      detail information to customers, as well as perform connection testing      with far-site participants

Requirements

Additional Responsibilities:

*            Supervise junior AV/VTC technicians during the operation,

maintenance, and troubleshooting of AV/VTC equipment and related components.

*            Test equipment and its functionality.

*            Possess all the skill sets of a junior AV technician, including

problem recognition, research, isolation, resolution, and follow-up steps.

*            Interact with network services, software systems engineering,

and/or applications development to restore service and/or identify and correct core problems.