VP, Senior Technical Product Owner

Job Description:

Role Summary/Purpose:

The VP, Senior Technical Product Owner will be responsible for defining, planning and leading the delivery of Graph Analytics .  This role involves collaborating with cross-functional teams to deliver innovative graph solutions that meet business objectives and customer needs. The VP will prioritize product features, manage the product lifecycle, and ensure the successful delivery and adoption of graph technology capabilities.  

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Define and communicate the product vision and strategy for graph-based products and services.  

• Align product strategy with business objectives and customer needs.  

• Develop and maintain the product roadmap, dependencies, prioritizing features and enhancements based on business value and customer feedback.  

• Ensure the product backlog is well-defined, prioritized, and aligned with the product strategy.  

• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and delivery.  

• Engage with stakeholders to gather requirements, provide updates, and ensure alignment with product goals.  

• Oversee the product development process, ensuring timely and high-quality delivery of graph technology based products and features.  

• Work closely with development teams to define user stories, acceptance criteria, and release plans.  

• Gather and analyze customer feedback to inform product decisions and improvements.  

• Ensure products meet customer needs and deliver a positive user experience.  

• Monitor product performance, team performance, usage, and adoption metrics.  

• Develop and present regular reports on product performance, customer feedback, and improvement opportunities to senior leadership.  

• Stay updated with the latest trends, technologies, and best practices in graph technology.  

• Continuously evaluate and enhance product processes to improve efficiency and effectiveness.  

• Partner with cross functional stakeholders to set goals for products and solutions that align to the Agile Teams work and deliver 

• Manage Agile teams’ dependencies, risks, and value delivery using Jira, Jira Align and other approved tools  

• Maintain Jira Boards based on assigned Epic and Features 

• Define releases and program increments with in Jira and communicate with Agile partners and product Managers. 

• Ensure adherence of all compliance and corporate governance policies throughout the implementation.  

• Exceptional communication and facilitation skills to develop reports and clearly articulate challenges, progress and opportunities to multiple stakeholders.

• Manage a cross functional agile team, with developers, platform engineers, production run support, business analysts, analytics developers and outsourced vendors.  

• Cross-functional collaboration to build and promote teamwork and propel value delivery 

• Evangelize for autonomous, self-organizing, empowered, and continuously improving teams. 

• Ensures development stories, acceptance criteria, assumptions, and all related documentation are timely and complete, supporting development, testing, and user acceptance activities.  

• Travel to Synchrony office locations as needed to lead discovery sessions, project kick-off meetings, work-out sessions, etc. 

• Perform other duties and/or special projects as assigned. 

Qualifications/Requirements:

• Bachelor's Degree and 7+ years IT experience or, in lieu of a degree, 10+ years of IT Product / Project / Engineering Management experience in the credit card, financial services, or technology industries 

• 4+ years Product / Project Management experience in the credit card, financial services industries 

• Experience with Graph Databases, preferably Neo4j

• SAFe Product Owner/Product Manager Certification  (optional)

• Experience and certification with public cloud platforms preferably AWS

• Experience with Data Engineering, ETL, advanced analytics, d