VP, Reserves Deputy

Job Description:

Role Summary/Purpose:

Reporting to the VP Reserves Lead within the Credit Forecasting & Advanced Analytics team, you will help drive Synchrony's Current Expected Credit Losses (CECL) estimation process, ensuring financial compliance while anticipating challenges. The Allowance for Credit Losses (ACL) estimate is one of the most critical components of the company’s balance sheet, and it requires quantitative modeling, qualitative analysis, governance, and executive collaboration to manage reserves exceeding $10B.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

Leadership and Strategic Oversight

• Manage one off-shore professional and collaborate with cross-functional teams (e.g., Controllership, Credit Strategy, Client Partners, Finance, Fraud Strategy and Operations, Collections) to develop and manage Synchrony’s ACL (Allowance for Credit Losses) estimates every quarter, as well as the Fraud Reserves.

• Responsible for calculating the ACL and Fraud forecasts

• Provide thought leadership in developing quantitative and qualitative techniques to assess lifetime credit losses and identify emerging portfolio risks.

• Provide detailed analysis of ACL and Fraud movements and projections, to strategic partners for business planning, stress testing (e.g., CCAR), and product development initiatives.

• Prepare documentation and participate in discussions with working groups, senior committees (ACL-C), auditors and regular reviews with regulators (OCC, FRB).

• Support Pricing on new deals and Credit Strategy in developing P&Ls by being responsible for the ACL calculations, using quantitative methods.

Model and Framework Ownership

• Maintain ACL policies and procedures, ensuring compliance with regulatory standards and effective integration of quantitative and qualitative frameworks.

• Coordinate usage of ACL models and non-model tools, partnering with the model development team to refine them, resolve validation findings, and implement improvements.

• Monitor and document model and non-model tool performance, mitigating risks through a robust framework of controls, and action plans for identified issues.

• Work with the loss forecast model (AtLAS) owner to make sure it is suitable for reserve purposes, understanding its methodology, outputs, and limitations.

Governance and Control

• Maintain a well-controlled environment for the Reserves and Fraud L3 processes by continuously fire-proofing the processes, and assist maintaining policy, procedure documentation, and business continuity plans.

• Work closely with Accounting Policy to document the quarterly ACL process and rationale for decisions made in the quantitative and qualitative estimates.

Team Development and Collaboration

• Foster a culture of collaboration and cross-training.

• Coach, support, and develop direct employee through performance discussions, skill-building opportunities, and mentoring to advance their professional growth.

Qualifications/Requirements

• Educational Background: Bachelor’s degree in a quantitative field (e.g., Economics, Mathematics, Statistics, Engineering, Accounting, Finance, Decision Sciences/Analytics, Risk Management) or 10+ years of relevant experience in lieu of a degree.

• Professional Experience:

  • 8+ years in Credit, Risk, or Collections within Consumer Finance or other relevant fields, including 4+ years in roles involving Process Risk Management or Model Risk Management within a Consumer Lending business, with a focus on predictive modeling/estimation (preferably revolving line credit products).

  • 2+ years of specialized experience in Credit Reserves, Credit Loss Forecasting, and/or Stress Testing.

• Technical Expertise: Advanced Excel proficiency with the ability to process data and build reports, creating presentations for non-subject matter experts visualizing complex subjects effectively through graphs and other techniques.

• Leadership Skills: Proven ability to build, lead, and develop high-performing analytical teams, fostering collaboration and in