VP Operations- Behavioral Health

Position Title:

VP Operations- Behavioral Health

Department:

Administration

Job Description:

General Description:

The VP of Operations (VP) serves as a crucial link between diverse organizational functions and the Chief Administrative Officer (CAO) of OU Health (OUH) Services supporting the mission and vision of OUH.  The VP aligns and cascades organizational goals to the departments he/she oversees ensuring that strategic and tactical plans blend effectively to drive outstanding patient outcomes and operational excellence within a framework that supports excellence in the provider, employee, and patient experience and prudent stewardship of financial resources, driving growth of organizational impact of the state’s only integrated academic health system. Aids the CAO in the development and execution of operational plans required for achievement of clinical services strategies which are congruent with the mission, vision, values and strategic goals of the enterprise. This will be accomplished by leading within the structure and framework of accountability and sustainability set by the CAO in order to effectively communicate, collaborate, and engage a team of stakeholders; identifying key performance indicators and ensuring their alignment with metrics focused on quality, safety, cost, and utilization; executing on a quality improvement plan that ensures the best outcomes through performance-improvement activities; optimizing the use of information systems and technology and ensuring compliance with regulatory and accreditation requirements.

Essential Responsibilities:  Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities with or without accommodation may result in disqualification from the position. 

• OUH Services-wide responsibility for directing assigned areas of operation, tactics supporting the strategies, policies and procedures, budget process, project implementations, human resource management and committee representation.
• Responsible for collaboration with physicians, leadership, OU Health colleagues, and community stakeholders in developing goals and objectives for meeting the outcomes goals of OU Health as a whole and ensuring ongoing communication and partnership.
• Responsible for ensuring consistency and compliance and other regulatory standards, implementing and monitoring financial controls to ensure effective utilization of resources through budgeting and analysis of management reports, development of staff and our services, as well as organizational performance improvement, quality management, evidence-based outcome and setting the communication tone, values and culture of OU Health.
• Responsible for ensuring development and enforcement of all applicable policies, standards and regulations related to assigned areas of responsibility.
• Responsible for the implementation of process improvement initiatives and creation of an environment that places an emphasis on continuous monitoring and improvement within the assigned areas of responsibility.
• Establishes operational plan for areas of responsibility that supports the overall goals and strategies of OU Health as a whole.
• Areas of responsibility are subject to change at the discretion of the CAO in order to afford the opportunity for continuous development and/or need for change of scope to maximize performance. 

Leadership & Strategy

• In collaboration with the CAO, drive the growth, development, and management of assigned clinical services.
• Develop and maintain effective working relationships with leadership and key stakeholders across OUH Services and OUH and OUHSC as applicable. Work with leaders to coordinate services across all entities and throughout the health system, as applicable. 
• Develop and lead the assigned clinical services leadership team in close partnership with the physician leader/medical director of the services (where applicable).
• Engage in professional development and educational activities designed to promote, manage, and maintain state-of-the-art knowledge of developments in healthcare delivery, management, and business planning.

Operations

• Identifies opportunities to ensure effective employee engagement, quality of healthcare delivery, financial sustainability, and growth of the clinical services impact on healthcare delivery and the system-wide goals of OU Health.
• Shares responsibility for accomplishing the organization’s patient service, financial efficiency, and employee engagement goals.
• Oversees the business and fiscal management, including contracts, billing, compensation, procure to pay functions of assigned clinical services, the financial reporting, budgeting, and internal controls