Visa Direct Product & Client Solutioning Manager

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa Direct is a payment service that Visa provides to clients (sending and receiving financial institutions, processors, merchants and service providers) to facilitate fund transfers/disbursements to accounts around the world using push payment technology. Visa Direct consumer and business applications include person-to-person (P2P) transfer, cross border payments, person to micro-business transfer (e.g. payouts to shared economy providers), funds disbursement (e.g. insurance claim disbursements), and more.  The push payments market is estimated to be more than 80 Trillion USD of payment volume globally.

This role will be responsible for technical and product assessment, solutioning for new products in North America for both domestic and cross-border Value Added Services. Driving solutioning with early adopter clients as part of integrated product offering for maximizing best outcomes for clients and creating business value for Visa Direct in North America.  This involves advancing the client solutioning practice and creating/enhancing value added services for transforming the money movement flows through product, technology, processes, and people.

Succeeding in this role requires close collaboration with a wide range of cross-functional teams within Visa and broad/deep understanding of the digital payments landscape as well as related Visa solutions.

Responsibilities will include:

• As a Product Manager with a solution mindset understand various Visa products(e.g. FX Services, Screening Services, Request To Pay, Alias Directory, Yellow Pepper, Receiver Directed Payouts etc) at a deeper product and technical level and assess for readiness in the context of Visa Direct. Understand any product gaps and propose options to bridge the gaps.

• Assess & package various Visa products as value added services including creating value proposition, segmentation, pricing, etc. in the context of Visa Direct.

• Work closely with clients(Traditional banks, Remitters, Issuer and Acquirer Processors, Payment Facilitators, 3rdparty Technology providers, Fintechs, NeoBanks etc) in terms of understanding client requirements & issues. Ability to synthesize requirements and propose multiple viable solution options & recommendations

• Be pro-active, ask right questions to quickly get to the crux of the problem and be adept in client conversations

• Have a can-do attitude to roll-up your sleeves with limited supervision and drive towards an end goal in a fast-paced environment

• Create and deploy client solutions to process VisaDirect transactions successfully through its delivery lifecycle (from concept thru design, development, launch and post-launch)

• Collaborate with cross-functional business, product, technology, client services & other teams to drive best in class client solutions & product offerings

• Establish client centric solution design best practices for Visa Direct platform

• Communicate effectively with clients and internal stakeholders at various levels (including executive leadership)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
• Hands-on Software development/Software architecture experience (present or past)
• Strong technical knowledge of Restful APIs and/or ISO 8583, ISO 20022 required
• Demonstrated ability to understand and deep dive into technic