Video Conferencing Engineer HV-NTP-9805

Location: Troy,New York,United States

Founded in 1953, Hudson Valley Community College (HVCC) located in scenic Upstate NY is a multi-campus College with locations in Troy and Malta New York. HVCC offers more than 80 degree and certificate programs in three schools: Business and Liberal Arts; Health Sciences; and Science, Technology, Engineering and Math (STEM). Hudson Valley is one of 30 community colleges in the State University of New York (SUNY) system and serves nearly 9,000 students each year. The college is a recognized leader in career and transfer preparation, workforce training initiatives, distance learning and service to a diverse population of students. Hudson Valley has an extension center in Malta, NY known as HVCC North and sponsors the Capital District Educational Opportunity Center in Troy, NY. With more than 80,000 alumni and nearly 1,000 employees, the college and is a catalyst for educational opportunity and economic development in the Capital Region of New York State.

Hudson Valley seeks experienced, dynamic, capable, creative and caring individuals who would like to join our team and continue to build on decades of successful service to our community.

Video Conferencing Engineer
HV-NTP-9805

In order to be considered an applicant for this position you must meet the minimum qualifications as stated in this announcement.

 This position is currently open to HVCC or EOC Employees only. 

MINIMUM QUALIFICATIONS: Bachelor’s degree in Computer Science or related field and one (1) year designing and implementing fully built-out video conferencing technology integrations for use by departments with multiple source inputs that allow the space to be fully functional for in-person or remote education OR Associates degree in Computer Science or related field and three (3) years designing and implementing fully built-out video conferencing technology integrations for use by departments with multiple source inputs that allow the space to be fully functional for in-person or remote education OR five (5) years designing and implementing fully built-out video conferencing technology integrations for use by departments with multiple source inputs that allow the space to be fully functional for in-person or remote education.

Proven strong experience with engineering, designing, and implementing plans for video conferencing spaces using Cisco, Extron, Creston, or similar equipment.

PREFERRED QUALIFICATIONS: 
Proficient in video conference management systems (Cisco TMS, Cisco Control and Expressway, Zoom dashboard) Extron, and/or Crestron Certification (any level).

DUTIES AND/OR RESPONSIBILITIES:  The Video Conferencing Engineer reports to the Managing Video Conferencing Engineer or designee and performs the following duties:
 
•    Providing support for video conferencing spaces across 6 geographic locations (Main Campus, Albany Airport, TEC Smart/HVCC North, Jordan Rd, Troy EOC, and Albany EOC).
•    Providing support for the college in the high school program sites and their technology partners (Questar, STEM, BOCES and RICs) utilizing videoconferencing.
•    Oversees management systems for video conference infrastructure and endpoints (Cisco and Zoom).
•    Engineer/Design/Develop plans for conferencing spaces (classrooms, labs, unique use).
•    Perform troubleshooting, preventive maintenance, and repair of conferencing technologies. 
•    Facilitate equipment repair decisions, contact repair vendors, and test repaired equipment.
•    Provides support and personal contact to faculty and staff in video conference spaces.
•    Develop technical specifications for video conferencing technology hardware and software installation.
•    Implement technology based on design standards for Learning, Teaching, and Collaboration spaces used to build and maintain video conference spaces.
•    Work with engineers, construction managers, and faculty in partnership with internal and external groups including Campus Planning, Design, and Construction, Facility Services, Academic Affairs, schools and colleges, and other IT units. Project scopes range from renovations to new building construction.
•    Research, recommend and provide consultation in emerging technologies to ensure upgrade and migration paths are available for future technology systems.
•    Provide specifications and purchase recommendations for videoconferencing hardware and software.
•    Recommend standards, procedures, and techniques to improve videoconferencing technology infrastructure.
•    Recommend acquisition and disposal of videoconferencing equipment that will ensure that current technology is available and obsolete equipment replaced.
•    Research and recommend new video conferencing technologies to enhance teaching and learning at the College.
•    Develop and recommend policies and