Vice President, Product-Workforce

Company Description

Looking to level up your career by working with an ambitious global team? Want to play a key role in the success of a growing healthcare and technology company? Interested in engaging in online conversations about patience experience, consumer and employee insights, customer experience (CX), the evolution of the healthcare industry, and emerging technology like AI? Come to PG Forsta!

 Our businesses – Press Ganey, Forsta and Rio SEO -- are breaking down silos to explore and understand the full Human Experience of our clients’ target audiences, which include patients, consumers, employees across an array of industries including healthcare, technology, retails, and consumer goods and services. We deliver groundbreaking experience and research technology, unmatched expertise, and real impact for ambitious leaders globally.

• Opportunity to work in a fast-paced, market leading SaaS company, with colleagues and customers from all over the world and an experienced executive leadership team
• Exciting challenges in an international environment
• Competitive salary and regular performance reviews
• Flexible location and working environment – possibility to work from home
• Benefits like annual bonuses, employee referral bonuses, Employee Support Program, Internal Mobility program, etc.
• and many more…

Job Description

Reporting to the Chief Product Officer, the Vice President of Product - Workforce is responsible for the definition and execution of product roadmap and strategy for Press Ganey’s Workforce Product. This market-leading and innovative product measures and provides key insights for employee experience in the healthcare market. Using market data, industry knowledge and a strategic mindset, this individual will be a key member of the product leadership team, working with cross functional leaders on longer-term alignment and definition across the portfolio of solutions. Additionally, this individual will define, build and deliver proof of concepts around next generation solutions, work with marketing and sales on market-facing evangelism and communication and support sales and partnership conversations around product vision, innovation and direction. 

Essential duties and responsibilities include the following.

• Accountable for creation of strategic roadmap for the Press Ganey Workforce product
• Identifying market needs to define new products and product enhancements to drive competitive differentiation. 
• Building and justifying business cases for future investment in strategic areas such as AI/ML, data visualization, 3rd party data ingestion, action planning and action management, etc.
• Deliver on the Press Ganey Workforce product roadmap including rationalization of existing technologies and products.
• Engage key cross functional stakeholders on investment, strategic direction and market impact.
• Analyze existing technologies, new technologies, market developments and competition to identify and prioritize product market opportunities.
• Collaborate with Marketing to position the Press Ganey product in the market, evangelizing longer term direction and strategy through innovation.
• Collaborate with engineering and technical teams to develop proof of concepts, scope feasibility and investment needed to drive strategy.
• Understand, monitor and communicate market movement and trends to the wider R&D organization to teach and learn around market and customers.
• Utilize market, technical, customer, usage, etc to bring a data driven approach to product strategy and justify investment.
• Translate research data into actionable plans to define product strategy, direction and areas for innovation.
• Take a leadership role in the development of budgets to ensure appropriate staffing to realize strategic direction and deliver production-level innovations post proof of concept.
• Interact with executive team to gain feedback, drive alignment and communicate and influence direction.
• Lead various product managers through mentorship and coaching to develop.

Qualifications

• Requires 10+ years progressively responsible experience in product management and delivering next generation innovative products. 
• Experience working with workforce / employee engagement products or HR software to help organizations understand and measure employee experience.
• Deep knowledge and experience building and delivering SaaS software products. 
• Ability to and history with bringing new innovative products to market (from inception to market results)
• Experience working with and communicating with cross functional stakeholders to drive alignment across multiple departments. 
• Deep / Expert industry knowledge and expertise of the employee experience