Vice President, Operations Support

POSITION SUMMARY  

The Vice President of Operations is a senior level leadership role.  This position provides overall direction and guidance to the operational activities of the organization.  The Vice President of Operations will strive to maximize growth and profitability while responsibly managing the resources of the organization according the company and client expectations and policies. 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Developing and implementing an operations strategy tailored to our client that identifies opportunities to improve cost control and margin improvement and will lead to organic growth. 

• Ensuring operational excellence through standardization of existing practices, risk assessment and review of key metrics. 

• Planning and successfully executing start-up facilities for new business. 

• Spearheading teams and partnering with clients to trouble-shoot and solve existing issues or problems. 

• Contributing as a key member to our sales and solutions team in winning key strategic accounts. 

• Building bench strength by leading, developing and challenging operations teams to raise individual and collective performance levels by demonstrating and promoting discretionary effort. 

• Questioning and challenging existing ways of thinking. 

• Working collaboratively and establishing solid business relationships with supporting departments including but not limited to: Human Resources, Sales, and Finance. 

SKILLS & ABILITIES  

Qualifications and Other Skills  

• Must excel at and enjoy teaming with members of the operations team and client representatives to trouble-shoot and solve existing problems. 

• Has led high-performing teams. Can recruit, develop and motivate superior talent. 

• Possess the ability to motivate and maintain effective working relationships with staff and partners. 

• Ability to rely on experience and judgment to plan and accomplish goals.  

• Successfully work to reach company goals in an environment in which a wide degree of creativity and latitude is required.  

• Integration experience with the supply chain industry is helpful. 

• Travel percentage can be expected to be approximately 50% but may vary based on the requirements of the business. 

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. 

• Work overtime as dictated by business whether mandatory or voluntary. 

Experience & Education:   

The Vice President of Operations directly supervises Directors and General Managers. Responsible for overall management to achieve client satisfaction. Must interpret policies, purposes, and goals of the organization for subordinates. Responsible for performance management of direct reports. 

• Experience in a “client-centric" enviro