Vice President Infrastructure, Operations and Enterprise Architecture

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

The Vice President, Infrastructure, Operations and Enterprise Architecture reports to the Global CIO at Generac Power Systems. This individual is charged with overseeing major program initiatives, driving governance and communication plans, and driving operational excellence across four key areas:  Technical Operations (Cloud, Data Centers and Network), End User Experiences (Service Delivery, End-user Technology and End User Collaboration), leading IT service management practices across the enterprise and lastly, leading the newly created capability of Enterprise Architecture across the organization.

Overview:

This role leads both the strategic and tactical support of Generac's global enterprise infrastructure, operations and Enterprise Architecture including the following IT groups:
 

• End User Experiences: this group provides employee site support, employee service desk, and

• enterprise asset management, employee collaboration platforms and services, conference rooms

• Cloud Enablement: this group manages cloud infrastructure services, global M&A IT integration, and

• executes enterprise security services

• Productivity & Network Services: this group manages, data center and campus networking, device security & management, enterprise identity, employee directory services, and telephony.

• Enterprise Support Operations Center: This group provides 24x7x365 L1 support for customer and enterprise major incident management

• Enterprise Service Delivery Center: this group manages the company's Freshservice platform and manages enterprise ITSM practices across the teams

• Enterprise Architecture: this group leads the overall Enterprise Architecture strategy and execution across the organization through aligned business and technology capability teams

This individual will take point to drive cross-initiative governance and communication across the infrastructure and operations teams, ensuring our Agile methodologies, tools and reporting are maturing, easy-to-create and digest, and accurately tell the story of what work is underway and what outcomes we will expect.

Responsibilities:

• Build, lead and manage several globally distributed teams comprised of employees and contractors

• Ensure Generac’s enterprise infrastructure, systems, and applications are resilient, highly available, and scale to Generac's growth

• Responsible for site support and help desk to ensure workforce is productive and has the right set of collaboration tools and devices

• Responsible for enterprise infrastructure vision and strategy - working with multiple EVP and other VP level stakeholders in creating a clear, convincing technical strategy that aligns to business priorities and objectives

• Responsible for technical execution and for the scaling and building of enterprise infrastructure and operations

• Manage IT infrastructure and operations budget, review and approve group's contracts for computing and other information technology services

• Analyze business systems performance results, providing deep insight into on-going trends and recommend actions

• Evaluate current technology resources, risks and roadmap against various department and company goals; facilitate conversations across business units to drive agreement

• Collaborate with and influence executive business leadership in order to deliver technology and digital solutions that directly deliver on business strategy and add value.

• Ensure a secure and compliant enterprise, operationalize CISO security policies enterprise wide, and maintain SOC/SOX control compliance for responsible controls

• Continuously ensure appropriate processes, personnel and required technology capabilities are in place to meet business availability and performance service level agreements.

• Ensure the delivery of M&A projects and strategic integrations/migrations with IT Strategy Leader.

• Responsible for collaborating across multiple functions and organizations to align on annual OKRs and shorter-term execution plans

• Mentor and develop strong employee engagement with direct and extended staff

• Planning and driving agendas for quarterly leadership meetings, periodic all-hands meetings and regular vendor-relation