Vice President, Infrastructure Engineering & Support

About CLS:

CLS is the trusted party at the centre of the global FX ecosystem.  Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective.  Trillions of dollars’ worth of currency flows through our systems each day. 

Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies.  We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.

CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.

Our ambition to make a positive difference starts with our people.  Our values underpin everything that we do at CLS and define our working environment:

• Pivotal purpose
• Trusted guardian
• Targeted innovation
• Facilitate connections
• Delivering excellence
• Inclusive culture

Job information:

• Functional title - VP, Infrastructure Unix Support Lead
• Department - Infrastructure
• Corporate level - Vice President
• Report to - Vice President, Infrastructure Unix Support
• Location - Iselin, NJ (Hybrid Onsite 2 days per week)
• Expected full-time salary range between $ 140,000- $170,000 + variable compensation + 401(k) match + benefits.

  Note: Disclosure as required by NJ Pay Transparency Law of the expected salary compensation range for this role.

 

 What you will be doing:

• Line Manage the US AVP and AP resources and the US nightshift resources.
• Provide project support for the Production Linux environments with Symantec Clustering Technology. Responsibilities include Linux backup/restores, daily checks, maintenance tasks and building new systems and applying service packs. Manage and escalate problems as appropriate.
• Ensure that the BAU service is prioritised and all incidents, problems and service requests are responded to in an efficient manner without negatively impacting SLA’s and reporting metrics in place.
• Investigate defects or problems; work with internal CLS teams and external vendors to Identify solutions and support any fixes that are required as part of service improvement.
• Follow the CLS Change Management procedure and other standard practices in installing, configuring and supporting Linux Cluster and Linux Infrastructure and relates items in Test and Production environments.
• Upgrade or maintain software at a time when the impact to the business is minimised. Execute the failover for the Linux and application services as required.
• Create, maintain and review operational process and support documentation.
• Perform daily/weekly/quarterly system checks. Ensure any issues identified are tracked and addressed.
• Participate in planned weekend work as required. 
• Perform monthly operating system security patching.

Strategic

• Ensure CLS internal systems are managed to the highest standard by following industry best practice.
• Where appropriate, contribute to the development of existing and new IT process and procedures to enhance service transitioning and the service lifecycle.
• Demonstrate good problem management ownership and prevention of SLA breaches under Incident/Problem Management processes.

Leadership

• Through example and behaviour, strive to provide peer leadership to other team members ensuring a level of excellence is achieved in delivering the service.
• For any Projects you are working on, be accountable for the successful transition of new IT services into support, meeting the team’s service acceptance criteria.

Success Factors

• Possess a strong service-oriented mind set who can consistently deliver a high level of service to the business.
• Be able to manage their time effectively and prioritise their own workload in order to meet changing demands from the business.
• A high level of presentation and communications skills with the ability to communicate confidently with both business and technical staff at all levels.
• Ability to engage with the business to effectively support the environment with some oversight.
• Input into the Linux infrastructure changes at the weekly/daily CAB. Ensure other team’s changes do not have an impact on the delivery of