Vice President, eCommerce Products

 

 

About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

The Vice President of eCommerce Product will drive the strategic direction and execution of ShipStation’s (and other Ship-X brands) product initiatives. The VP of Product will be responsible for the overall vision, strategy, and roadmap of our eCommerce product portfolio, ensuring alignment with business objectives and customer needs. This is a pivotal role requiring collaboration across multiple departments, leadership in product innovation, and a deep understanding of the eCommerce and shipping landscape.

About the team

The Product team is responsible for helping shape the future of our brands. We advocate on behalf of our customer’s problems to create a shared roadmap of planned future changes and work collaboratively with partners in Engineering and Design to bring these features to life. 

This is a hybrid role (in office on Tuesdays, Wednesdays, and Thursdays), based in Austin. Approx. 20% travel. 

What will you be doing?

• Product lifecycle management from concept to launch of product(s) across all brands.
• Drive innovative ideas, solutions and products through leadership and decisive action.
• People leader with demonstrated success in leading and mentoring teams and future leaders.
• Understand the user experience and design.

What are we looking for?

• 10+ years of product management experience, 8+ years building Saas based products, with 5+ years in a leadership role.
• Proven experience driving product strategy and execution in a high-growth SaaS or eCommerce environment.
• Strong track record of leading cross-functional teams and delivering successful products to market.
• Deep understanding of eCommerce, shipping, logistics, or related industries.
• Strong analytical and decision-making skills with a focus on data-driven product management.
• Excellent leadership and communication skills, with the ability to influence and inspire across all levels of the organization.
• Experience working with agile development methodologies.
• A customer-first mindset with a passion for solving complex problems.

What will make you stand out?

• Master’s degree in Business (or in progress to achieve a master’s degree)
• Detail-oriented with strong organizational skills in a fast-changing environment

The Tech

• Strong in MS Excel and can create pivot tables and use data to construct analysis for management.
• Experience in Tableau or other data driven applications for daily monitoring of services.

What do we offer?

• 📦 Discount on your personal shipment orders via stamps.com and GlobalPost.
• 💙 Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
• 😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
• Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
• ⚖️ Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!
• 💜 An inclusive and upbeat work environment Leave your suit behind... business casual, jeans accepted kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.
• 🌍 A cro