Veterinary Receptionist
Veterinary Practice PartnersAbout the role
<p><span data-contrast="none"><strong></strong></span></p> <p><strong>Veterinary Client Service Representative</strong></p> <p><strong>Baltimore, MD | Full-Time</strong></p> <p><em>“Great veterinary medicine starts with great people.”</em></p> <p>At Stevenson Village Veterinary Hospital, we believe exceptional veterinary care begins with compassion, communication, and teamwork. Since 1996, we've been dedicated to providing high-quality care to pets while building lasting relationships with the people who love them.</p> <p><strong>We're looking for a compassionate, dependable, and team-oriented Veterinary Client Service Representative</strong> who understands that the client experience begins long before a pet enters the exam room. You'll be the welcoming face at the front desk, the reassuring voice on the phone, and an important connection between our clients and medical team.</p> <p>This role is about more than answering phones and scheduling appointments. It's about helping people feel heard, supporting your teammates, and making a difference in the lives of pets and their families—even on the challenging days.</p> <p>If you take pride in doing the right thing, communicating thoughtfully, and supporting the people around you, we'd love to meet you!</p> <p><strong>What You Can Expect</strong></p> <ul> <li>We believe a great workplace is built on mutual respect, shared responsibility, and a genuine commitment to one another. At Stevenson Village Veterinary Hospital, you'll find:</li> <li>A supportive team culture that values compassion, collaboration, and mutual respect.</li> <li>Opportunities to learn and grow in your veterinary knowledge and professional skills.</li> <li>Comprehensive benefits, including medical, dental, and vision insurance, paid time off, and a 401(k) plan for eligible full-time employees.</li> <li>An annual workwear stipend to help you feel comfortable and confident at work.</li> <li>Employee pet discounts because we know your pets are family, too.</li> </ul> <p><strong>Compensation: </strong>$15–$20 per hour, based on experience, skills, and qualifications.</p> <p><strong>Schedule: </strong>Full-time, Monday–Friday, with rotating Saturday shifts (8:45 AM–1:00 PM).</p> <p><strong>Weekday shifts include:</strong></p> <ul> <li>Opening shift: 7:00 AM–6:15 PM</li> <li>Morning shift: 7:00 AM–1:00 PM</li> <li>Afternoon shift: 12:00 PM–6:15 PM</li> <li>Flexible scheduling options are available when possible.</li> </ul> <p><strong>What You'll Do</strong><
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