Veterinary Receptionist - San Rafael, CA

Who we are

Marin Pet Hospital is Hiring a Veterinary Receptionist!

 

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: $22–$25 per hour
• Schedule: Monday - Friday 9:30 am - 6:30 pm

 

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program 

 

We’re looking for a compassionate and customer-focused Veterinary Receptionist to join a busy, supportive veterinary team dedicated to strengthening the human–animal bond through exceptional care and client education. This Veterinary Receptionist position is perfect for someone who loves animals, thrives in a fast-paced environment, and enjoys creating a welcoming experience for both pets and their people.

As a Veterinary Receptionist, you’ll serve as the first point of contact for clients while helping maintain smooth daily operations at the front desk. Whether you’re greeting patients, managing appointments, or supporting pet owners through every visit, your role as a Veterinary Receptionist will make a meaningful difference every day.

Why Our Veterinary Receptionists Love Working Here

• No nights, on-call shifts, or holiday hours
• Supportive, team-oriented environment
• Consistent scheduling that supports work-life balance
• Opportunities for mentorship and professional growth
• Fun workplace culture with team celebrations, snacks, and occasional meals
• A welcoming atmosphere where positivity and collaboration matter

What You’ll Do

• Manage multiple phone lines and assist clients with scheduling appointments
• Greet clients and pets warmly and professionally
• Process payments and maintain accurate records
• Ensure the reception area remains clean, organized, and welcoming
• Support communication between clients and the veterinary team
• Provide excellent customer service while helping clients feel informed and supported
• Help maintain efficient front desk operations in a busy veterinary environment

What Our Veterinary Receptionists Bring

• Strong customer service and communication skills
• Ability to multitask and stay organized in a fast-paced setting
• Positive attitude and team-oriented mindset
• Compassion for animals and the people who love them
• Attention to detail and reliability
• Previous veterinary or medical reception experience is a plus
• Desire to learn, grow, and contribute to a supportive clinic culture

 

The Extras You’ll Actually Feel

• Lunch breaks you can actually take
• Flexible scheduling to support healthy work-life balance
• Coffee runs, snacks, ice cream parties, and team meals
• A workplace that celebrates birthdays, milestones, and team accomplishments
• Mentorship and continued learning opportunities
• A collaborative environment where your contributions are appreciated

 

Benefits You Can’t Beat

 

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount pr