Veterans Program Coordinator

Veterans Program Coordinator

Dean of Students

Job # 550416

Close Date: 10/24/2025

 

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

 

Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

 

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

 

(Job # 550416) Student Services Professional II, Veterans Program Coordinator, Salary Range: $5,083 - $7,228; Hiring Range: $5,540 - $5,817. This is a full-time, benefited, exempt, 12-month pay plan permanent position with a one-year probationary period in Dean of Students. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://www.humboldt.edu/hr/employee-benefits

Position Summary:

This position performs all duties independently with oversight by the Associate Dean of Students. The main responsibilities include supporting and advising to veterans, veteran dependents, and those in active military duty in determining eligibility, admission, financial aid, and providing programming to support these students in their transition to the university environment.

 

Key Responsibilities:

Lead oversight of the VETS department- Administration and Supervision of Veterans Affairs – 35%

• Create mission, objectives, goals, and learning outcomes. Document through annual and semiannual reporting. Create measurements and methods.
• Work with a budget analyst to create a budget plan and reconcile costs, which includes a working knowledge of the current finance system, office expenses, revenue, donations and technical updates and advancements. All financial reporting and travel and expense reports. Oversee Department of Veteran Affairs tuition and fee and Department of Defense tuition assistance payments to the university.
• Assist students with monthly VA payments including troubleshooting, inquiries for errors in payments and process issues including back logs on workload and approving emergency loans to cover educational expenses.

 

Admissions, Academics and Benefits for Veterans and Veteran Dependents – 35%

 

• Advise Veterans and eligible dependents and spouses of veterans on the various Veterans benefits, programs, fee waivers and community and campus services and resources.
• Development and implementation of the VA files and processes, create and maintain forms to meet current regulations, file management, and benefit processing, institutional reporting and training and managing personnel and organizational processes.
• Submission of electronic enrollment certifications to the Department of Veteran Affairs and Vocational Rehabilitation and Employment Services which includes, tuition and fee invoicing according to CSU directive and VA stated maximums, eligibility tiers, level and status through the Department of Veterans Affairs and Department of Defense software and web portals.
• Monitor registration activity and tuition changes. Report changes via eIectron1c VA program within the 30-day reporting cycle.
• Run Census and end of the term reports to verify course completion.  Report punitive, non-punitive and incomplete grades to the VA with last dates of attendance and use professional judgment to approve mitigating circumstances.
• Provide approval for concurrent and su