Jobs and Careers

Vendor Relations Director

United Statesfull_timeVerifiedPosted 3 Feb 2025

💰 $175,000/yr($145,000/yr – $175,000/yr)

About the role

The Director of Vendor Relations is responsible for building and maintaining strong partnerships with vendors, driving strategic initiatives, optimizing vendor performance, and ensuring that vendor relationships are mutually beneficial and aligned with our business objectives. Here's what you can expect from the job and what you need to be successful: Job Duties:

Provide oversight and direction of one or more department(s) and ensure that procedures and practices are in alignment with credit union objectives
Monitor and support vendor performance by directing the strategy for examining relevant performance and cost metrics for a portfolio of complex vendors to compare against appropriate benchmarks
Develop and implement effective monitoring, tracking and reporting processes, applying management strategies to assess and improve vendor performance
Prepare and lead business review meetings for critical vendors and their business line client for the purpose of promoting performance improvement and innovation
Develop and maintain vendor onboarding initiatives to ensure alignment with organizational performance standards and expectations
Analyze market trends and vendor offerings to make informed recommendations for vendor management
Develop and implement vendor performance management policies and procedures to streamline operation and improve efficiency
In partnership with business unit leadership, oversee complex issue and dispute resolution with vendors, acting as the primary point of contact for problem resolution
Ensure all vendor activities comply with company policies, industry regulations, and ethical standards

Essential Skills:

Minimum Education: Bachelor’s degree in Business Administration or related field, or equivalent professional experience in lieu of a degree
Minimum 7 years’ experience in vendor management inclusive of one year in a leadership capacity
Proven people management and development skills, adept at providing frequent and valuable performance feedback to develop and build employees
Able to communicate effectively while tailoring the message to different audiences including senior leadership, technical teams, and member support teams
Ability to deliver effective stakeholder presentations to both peer and executive level audiences
Strong ability to structure and organize work to achieve specific deliverables in an environment characterized by tight deadlines with competing and frequently changing priorities
Strong collaborative skills with the ability to effectively interact with senior and executive leadership, vendors, and internal partners
Demonstrated ability to quickly evaluate complex issues and formulate multiple logical and objective resolutions
Demonstrated skill in negotiating and persuading with all levels of staff to arrive jointly at decisions, conclusions or solutions
Ability to leverage key performance metrics and data to provide insights and make strategic business recommendations
Able to demonstrate a strategic understanding of business needs and translates company goals into individual objectives to drive results
Working knowledge of Microsoft Office Suite

Location: Hillsboro Corporate Office – Hillsboro, OR 97124 Target Compensation in Hillsboro, OR: $145,000 to $175,000 + annual bonus Benefits options include:

Traditional medical, dental, and vision coverage
401K matching up to 5% per pay period
Accrue up to 17 days of Paid Time Off your first year of employment
11 paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)