Vendor and Procurement Program Manager

Description

This position is available for Remote work in the following states: WA, ID, or MT 

YOUR PURPOSE

This role is responsible for developing the Procurement Program and overseeing all Procurement and Vendor Program Management activities for the credit union. Further, this role is to ensure that vendor relationships and purchasing decisions align with the credit union’s business strategy, financial goals, and regulatory requirements. This includes managing the entire procurement process—from sourcing and vendor selection to contract negotiations and third-party risk management—while also ensuring vendors provide quality, cost-effective, and reliable goods and services. The position works closely with key departments and leaders, to include Enterprise Project Management, Accounting and Finance, Information Technology, and outside legal counsel to develop and enforce policies and procedures that govern procurement and vendor management. Additionally, this role establishes standards for vendor evaluation, tracking, reporting, and training to promote transparency, efficiency, and strong vendor partnerships as well as conform to all statues and regulations.

YOU ARE RESPONSIBLE FOR

Program Management & Monitoring

• Act as the primary point of contact for all program-related activities, offering guidance and support to internal stakeholders
• Coordinate and support the Senior Management Team by ensuring Procurement activities are in alignment with credit union strategy and objectives
• Develop and present reports for program activities to key constituents, which include relationship managers, the Executive and Senior Management, the Board of Directors, and Supervisory Committee
• Assess vendor performance, enforce service level agreements (SLAs), and ensure cost-effectiveness
• Track and report all program activities and objectives such as onboarding new vendors, estimated cost to actual cost, vendor compliance issues, vendor risk portfolio, and/or other material changes to the program in accordance with policies and statutes 
• Responsible for program education and curriculum development to support program objectives
• Maintains effective relationships with internal stakeholders and vendors to ensure satisfaction with product and service delivery 
• Maintains awareness and adjusts program practices, procedures, and policies when there are changes to industry trends, regulations, and/or organizational strategies

Procurement Management

• Develop and implement a comprehensive procurement strategy that aligns with the credit union's strategic plan, growth strategies, and operational needs
• Establish and maintain procurement policies, procedures, and standards across the credit union
• Coordinate with the Principle Operating Office and CEO to establish and revise signature authorities and limits
• Drive cost-saving initiatives by identifying procurement opportunities, maximizing vendor competition, negotiating favorable contract terms and pricing, and identifying opportunities for efficiency within the procurement process 
• Partner with Accounting and Finance to ensure procurement costs and expenses are within appropriate budgets and optimize costs when possible 
• Lead procurement activities including needs assessment, sourcing, solicitation development, evaluation of vendor responses, vendor selection, and contract negotiation and execution
• Coordinate with internal and external stakeholders as needed to ensure invoice accuracy per contracts and/or agreements
• Evaluate the performance of existing vendor relationships using rating scales or matrices to assess areas such as quality of work, timeliness of delivery, customer service, value to the credit union, etc.

Vendor Management

• Accountable for the health and effectiveness of the Vendor Management Program as defined by the National Credit Union Association and/or Washington State Department of Financial Institutions
• Coordinate and ensure timely vendor risk evaluations, including the development of risk assessment standards and risk mitigation requirements
• Assist in identifying potential risks, performance gaps, and areas of improvement for the vendor
• Work with vendors, Relationship Managers, and cross-functional teams to ensure or fulfill any action items needed to support regulatory or audit needs
• Maintain the system of record for Vendor Management and associated vendor files, including contracts, agreements, due diligence documents, etc.
• Lead and coordinate all vendor management regulatory compliance, which includes recurring/annual due diligence and risk assessments
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