VE Services Officer, WIL & Placements
RMIT UniversityAbout the role
Overview:
Full Time, Fixed Term until 30 April 2025
HEW 5 + 17% Superannuation and Flexible Working Arrangements
Based at the Melbourne campus, however, may be required to work and/or be based at other campuses of the University.
About the Role
The VE Services Officer will operate within a shared services model for the College of Vocational Education. The approach to service delivery will allow the VE Services Officer to be deployed as required across various College functions, providing the candidate with a breadth of experience and exposure to subject matter expertise.
This role will be responsible for providing high quality administrative support across College teams which include WIL & Placements, Planning & Resources, Learning & Teaching Innovation and Quality, Partnerships, and supporting education delivery.
The VE Services Officer will also excel at providing customer service to staff and students to assist in the coordination of, and participation in, activities including, but not limited to, student lifecycle services, course and program management activities, information management, events and process improvement activities
About You
To be successful in this position, you’ll have:
Highly developed interpersonal skills and proven ability to build and maintain strong collaborative working relationships with a variety of internal and external stakeholders.
Demonstrated experience in providing high quality customer service to internal and/or external stakeholders.
High level oral and written communication skills, with a proven ability to communicate effectively with a broad range of individuals and groups from diverse backgrounds.
Ability to demonstrate flexibility and initiative, working effectively within a dynamic small team environment.
Proven administrative experience and planning, organising and prioritising work in a busy environment with multiple and conflicting priorities and competing deadlines.
Demonstrated ability to use information and communication technologies effectively, including Microsoft suite, web and email software and database use.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the College of Vocational Education
The purpose of RMIT’s College of Vocational Education is to empower learners and our industry, community and government partners to succeed in the new world of work. Our five-year strategic roadmap, ALiVE@RMIT, purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multi-sector provider with global impact and influence.
Led by our Deputy Vice Chancellor, the College of VE is reimagining how we deliver vocational education to create unique experiences for our students and partners, so we can:
lead in practice-based learning
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