UX Designer 2

<p><strong>Job Summary</strong></p> <p>&nbsp;</p> <p>As a UX Designer 2, you will be crafting exceptional experiences for community members and our customers across desktop and mobile platforms. You leverage AI-powered tools and modern design practices to accelerate delivery while maintaining quality and user-centered design principles.</p> <p>In this role, you partner closely with your product-area UX lead, product managers, engineers and stakeholders with a strong team spirit. You have the confidence to design scalable solutions for projects of different sizes, using AI to iterate rapidly while relying on human-centered insights and best practices.</p> <p>&nbsp;</p> <p><strong>Report to </strong></p> <p>Senior Manager, UX</p> <p><strong>&nbsp;</strong></p> <p><strong>Supervises </strong></p> <p>No direct reports</p> <p>&nbsp;</p> <p><strong>Main Activities</strong></p> <ul> <li>Delivering world-class product design in a collaborative team environment, leveraging AI tools to accelerate iteration cycles while maintaining design quality and user-centered outcomes</li> <li>Solving the right problems clearly, early and with a lean approach through partnering with Product Managers, Engineers and UX Researchers to define insights-driven user problems, requirements, constraints and scope</li> <li>Planning and conducting iterative, AI-accelerated design activities that solve problems early and clearly - e.g., UX audit, heuristic review, design critique, journey mapping, concepting/ideation, rapid prototyping using AI-assisted tools, user scenarios, user flows, information architecture design, wireframes and rapid low-fi prototypes, mid and high-fi prototypes, visual design, copywriting, illustration, interactive UI designs, animation, video and audio design, screen recordings, establishing and monitoring UX metrics</li> <li>Using AI tools strategically across the design process to: generate design variations and explore concepts rapidly, synthesize research findings and identify patterns, create&nbsp;documentation and specifications efficiently, and accelerate delivery without compromising quality or user-centered principles</li> <li>Partnering with UX research to plan and conduct studies to validate designs, build empathy with our users, and contribute to our organization's user intelligence - e.g., generative, descriptive and validation studies, research planning, recruiting, moderating, synthesizing (leveraging AI for pattern recognition and analysis), communicating insights and findings</li> <li>Ensuring cross-team shared understanding through facilitating collaborative design activities as appropriate, with diverse groups - e.g., presenting research insi