(USA) Quality Control Manager

Position Summary...

What you'll do...

Influential Communication: Possess knowledge of: Verbal/Nonverbal behaviors; application and allocation of Business Communication styles/techniques in ambiguous and challenging situations; emotional Intelligence; situational awareness; communication channels/mediums; interpersonal skills and universal relationship building with ability to connect unconnected parties; influencing styles. To be able to: Leads discussions with varying viewpoints confidently. Presents to and influences diverse audiences across divisions using proper frameworks/tools. Leverages fact based data and analytics insights from multiple finance and business domains to build a cohesive narrative, forms an argument, organizes thoughts, and presents in a clear, concise & meaningful way. Demonstrates superior decision and coordination skills when faced with conflicting or ambiguous inputs. Acts as a trusted advisor to diverse business partners, influencing them to act as needed to move the business forward. Provides respectful, effective, timely feedback to others. Seeks, internalizes, and uses feedback to make changes. Warehouse Management: Possess knowledge of: regulatory and reporting requirements; Warehouse Key Performance Indicators; warehouse equipment maintenance procedures; basic warehouse activities. To be able to: Evaluates the cost efficiency of warehouses and makes improvements as needed. Consults on alternative approaches to stocking and location control and their pros and cons. Compares and contrasts diverse types of replenishment planning. Oversees and manages the full spectrum of operating one or more distribution centers. Coaches others on alternative distribution designs and considerations for demand and source locations. Participates in the design and deployment of a complete warehouse network at the company wide. Quality Control: Possess knowledge of: auditing and reporting requirements; maintaining inventory quality including food for storing and processing To be able to: Designs, develops and implements compliance testing criteria and tools. Reports on inspection findings, common issues, and recommendations. Oversees quality control activities in the areas of inbound, inventory and delivery. Resolves complicated quality problems; cooperates with technologists when necessary. Drives compliance with supply chain procedures related to product quality. *Coaches personnel on how to use tools and equipment for quality inspection. Evaluates commodity data at a network level and offers recommendations. Builds succession plans to support business continuity. Food Safety: Possess knowledge of: Cold Chain Policies; Sanitary and Safe Food Handling Practices; personal protective equipment policies. To be able to: Consults on the implementation of food handling and sanitary techniques in a variety of settings. Conducts proper risk assessments to guarantee the safety of food handling and delivery. Establishes standardized processes and best practices for food handling. Creates ways to enhance current food handling methods. Creates training sessions for the team on ServSafe, the organization's food handling standards, and local regulations. Promotes the improvement of food handling procedures. Data & Digital Literacy: Possess Knowledge of: Data collection modes, techniques, and tools; data analytics & visualization tools and techniques; existing and upcoming digital applications; technology innovation trends & industry benchmarks; data quality governance. To be able to: Articulate the need and requirements for advanced analytical tools to the appropriate teams for development. Apply intermediate analytics techniques to enable real-time decisions and data-led actionable insights and ability to deploy proper models for analysis. Validates quality of data collected Identify potential challenges and introduces