Unit Service Aide
Mass General BrighamAbout the role
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryThe role functions as a support to staff who provide direct care to patients, including clinical support duties and non-clinical duties. Performs duties assigned by clinical and administrative leadership. The role involves collaborating with the interdisciplinary team to maximize the quality of life for the residents. The position interacts with patients by answering call lights, distributing water and food, gathering belongings, and other assigned duties.
Does this position require Patient Care?
Yes
Essential Functions
-Engages patients in recreational activities that promote mental and emotional well-being.
-Assists patients with non-clinical needs, such as meal assistance, mobility support, and companionship.
-Collaborates with nursing staff to identify patient needs and preferences for enrichment activities.
-Encourages patient participation in group or individual activities, adapting programs to meet specific patient needs.
-Monitors patient engagement and reports observations to the nursing team to ensure comprehensive care.
-Maintains a safe and clean environment in patient recreational areas, following hospital protocols.
-Supports the emotional and social needs of patients by providing a listening ear and positive interaction.
-Assists with the setup and facilitation of special events or programs for patients.
-Communicates regularly with family members and visitors to enhance patient experiences.
Qualifications
Education
High School Diploma or Equivalent preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Experience in a healthcare, caregiving, recreational therapy setting, or related work 1-2 years preferred
Knowledge, Skills and Abilities
- Strong interpersonal and communication skills.
- Ability to engage patients in activities that promote emotional and social well-being.
- Empathy and patience in working with patients from diverse backgrounds.
- Ability to work collaboratively with nursing and support staff.
- Organizational skills and attention to detail.
- Flexibility and adaptability in responding to changing patient needs.
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Onsite
Work Location
1575 Cambridge Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$17.36 - $23.80/Hourly
Grade
2
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