Underwriter - Personal Lines
NationwideAbout the role
We're looking for insurance professionals who combine strong customer service skills with an analytical mindset. Successful underwriters on our team build strong relationships with agents, make sound underwriting decisions, and help drive profitable growth while delivering an exceptional customer experience.
What We're Looking For
Insurance industry experience preferred
Prior underwriting experience is helpful but not required
Strong customer service and relationship-building skills
Ability to analyze risk, make decisions, and manage competing priorities
Backgrounds in claims, service, or other insurance-related roles are often a strong fit
Training & Schedule
Structured virtual training program lasting approximately 6–8 weeks
Training schedule is generally Monday–Friday, 8:00 a.m.–4:30 p.m. Central Time
This is a remote position
After training, schedules may vary based on business and territory needs, with operating hours typically between 8:00 a.m. and 8:00 p.m. Eastern Time
Key Responsibilities
Underwrite new and renewal Personal Lines business within authority
Evaluate risks and make underwriting decisions based on company guidelines
Manage an assigned territory and support profitable growth objectives
Build and maintain strong relationships with independent agents
Partner with Sales, Claims, and other internal teams to support agency success
Provide exceptional service while balancing quality, efficiency, and production expectations
This is a great opportunity for individuals looking to grow their underwriting career while developing strong agency partnerships and gaining experience managing a personal lines portfolio.
Job Description Summary
Success on our team requires a blend of customer service skill and analytical prowess. Each account we work on is interesting and challenging. Satisfaction comes from finding solutions that provide the best coverage and give our partner agents a way to differentiate themselves from the competition. If you are adaptable, responsive, love customers and really want to make a difference, we want to hear from you!As an Underwriter you will accept, retain and classify moderate exposure new and renewal policies (case and account underwriting) based on granted authority. We'll count on you to manage an assigned underwriting territory to build agency relationships, identify business trends and help drive profitable growth for agencies. You will be key to provide input into portfolio underwriting on business and selection practices of agents within their territory and helps drive agency action plans. You will be counted on as a key partner with sales, claims, and other internal resources to drive profitable growth. You may also assist with transfer underwriting efforts.
Job Description
Key Responsibilities:
Obtains agency, district, and market information from published sources, company data bases, and partnerships with sales, claims, agency and portfolio to perform underwriting analysis and identify business trends and opportunities for profitable growth
Reviews individual risks for acceptability and handles those within authority based on company underwriting guidelines and standards. Uses critical thinking and understanding of the market and underwriting best practices to assess the total risk proposition and alternatives for acceptability. May analyze issues related to rules performance through automated systems.
Completes assigned underwriting transactions and tasks within established time and service standards. Strives to complete all transactions in a first time final mode.
Makes decisions to accept, modify or decline personal lines business based on underwriting analysis, best practices and judgment. Determines the proper classification of risks to ensure the matching of price and product to the
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