Undergraduate Information Technology Support
Penn State UniversityAbout the role
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS
The Information Technology Services Office of the Applied Research Laboratory (ARL) at Penn State is seeking undergraduate students to work across a variety of information technology disciplines including, but not limited to, computing support, networking, systems administration, helpdesk support, and cybersecurity.
ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.
Responsibilities include:
Assisting with installation, configuration, testing, maintenance, and support of computing and network hardware and software
End-user support
Assisting in the development of process and equipment documentation; assisting with equipment inventory and auditing
Answering phones and emails
Assisting with cybersecurity initiatives
Technical writing
Assisting with programming and software development tasks
Other duties as assigned
Students studying Information Science and Technology, Computer Science, or Computer Engineering are encouraged to apply.
Required skills and experience include:
Excellent communication, customer service, and organizational skills
Technical writing
Preferred skills and experience include:
Linux
Computing Help Desk
Configuration, installation, programming, and support of network equipment
Microsoft Windows systems in a domain environment
iOS
The successful candidate will work up to 20 hours per week during the fall and spring semesters and 40 hours per week over the summer. Hours will vary.
This is a paid part-time position, located at ARL's Main Lab Building on the University Park Campus. Relocation and housing are not provided.
ARL’s purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intel Community (IC).
FOR FURTHER INFORMATION on ARL, please visit our web site at www.arl.psu.edu
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