UI/UX Human Centered Design Specialist

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

Other

Job Family:

Human Factors Engineering

Job Qualifications:

Skills:

Design, UI/UX Design, User Interfaces (UI)

Certifications:

None

Experience:

9 + years of related experience

US Citizenship Required:

No

Job Description:

Overview: We are seeking a highly skilled and experienced Senior UI/UX Expert to join our dynamic team. The ideal candidate will be a UI/UX Subject Matter Expert with comprehensive expertise in Human-Centered Design (HCD) and design thinking. This role requires a candidate who can provide detailed and useful interface design specifications to development teams, ensuring the creation of intuitive, user-friendly applications.

Key Responsibilities:

• Provide UI/UX Subject Matter Expertise with deep knowledge of Human-Centered Design and design thinking methodologies.
• Provide expert guidance on user experience (UX) design direction and strategy.
• Provide subject matter expertise in User Experience Design (e.g., Human Centered Design, User Research, User Personas, User Journeys, Developing, Prototyping, Design Mock-ups, and Evaluating Usability)
• Create and deliver a User Experience (UX) Research Plan and Outcomes for each use case, which shall include a research write-up documenting goals, anticipated outcomes, research questions, hypotheses, methodology, recruiting needs, synthesis, and next steps.
• Facilitate discovery activities, to include generative research with users and business stakeholders, an assessment of current related features, a content review, an information architecture review, an accessibility review, a business process review; and collection of any available data and analytics and provide in a User Experience Research Checklist.
• Partner with other Product Teams to ensure that the new tool or service fits into the existing structure.
• Lead the design and development of user interfaces for various applications, ensuring they are visually appealing, user-friendly, and efficient.
• Provide clear and actionable interface design specifications to development teams.
• Develop dynamic forms and other complex UI components, including rich cards and drag & drop features.
• Define and maintain UX frameworks and templates for developers to use during the coding process.
• Apply insights from user experience research studies to describe product functionality, including epics and user stories, as well as operational, business, functional, technical, data, and integration requirements.
• Support design synthesis activities and generate insights and opportunities for improvement. Communicate research findings through a variety of formats (such as insight reports, stories, videos, storyboards, etc.) to maximize relevance and impact.
• Perform requirements analysis based on User Experience Research, obtaining stakeholder input from internal users and external users.
• Develop User Personas to represent user types that have wants and needs of our applications and products, and who might use our applications and products in a similar way.
• Create Customer and User Journey Maps and capture related data.
• Collaborate with cross-functional teams, including product owners, developers, and other designers.
• Conduct usability testing sessions to gather feedback on designs and apply results to refine designs.
• Create prototypes to help visualize design.
• Write and edit plain language content for Development Teams.
• Create and test low-, medium-, and high-fidelity wireframes and prototypes in collaboration with stakeholders.
• Craft, test, and deploy design deliverables, including wireframes, low- and high-fidelity prototypes, or interactive web forms to facilitate usability testing and agile development of health products.
• As appropriate, create and update prototypes to conduct facilitated demos or usability testing to elicit feedback for improvements to the design.
• Lead user testing sessions and conduct thorough analysis to inform design improvements.
• Establish and uphold design standards across projects.
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