TRANSIT SAFETY & TRAINING MANAGER - 0526

Posting number: 01524

Department: PUBLIC TRANSPORTATION

Division: TRANSIT OPERATIONS

Job classification: TRANSIT SAFETY & TRAINING MANAGER

Posting type: Open

Categories: Transportation, Transit, Training

Summary

Job SummaryUnder limited direction and in compliance with technical, administrative, City, state, and federal regulations or professional standards and guidelines, administers all safety and training programs for Greenlink personnel. Facilitates the development, implementation, oversight, and continuous improvement of safety programs and new-hire training programs for all frontline employees in operations, vehicle maintenance, and facility maintenance. Assists with the ongoing development, implementation, and administration of remedial skills training and continued professional development for frontline staff. Serves as the Chief Safety Officer (CSO) responsible for administering the Greenville Transit Authority (GTA) Agency Safety Plan in compliance with the Federal Transit Administration’s (FTA) Public Transportation Agency Safety Plan (PTASP) and Safety Management System (SMS) requirements. Reports directly to the department’s highest accountable executive regarding all SMS-related activities. Utilizes available technology, including facility and vehicle camera systems, to support investigations involving accidents and other safety-related events. Oversees Greenlink’s security contract for the Greenlink Terminal. Manages Greenlink's Accident Review and Safety Committees and provides recommendations for mitigation and identified hazards to division managers. Supports the Operations Division during emergency operations to ensure personnel and equipment operate safely. Monitors the quality and efficacy of safety programs through periodic review of programs and analysis of key performance indicators. Provides information during audits such as the FTA triennial review and monthly or annual National Transit Database (NTD) reporting. Reports additional safety event data as needed to NTD. Manages Greenlink’s AccidentReview Committee and provides recommendations regarding accident or incident preventability. Establishes guidelines for accident and incident investigations and reviews all reportedevents. Monitors safety data, analyzes safety trends, and identifies remedial action as needed. Maintains up-to-date knowledge of best practices, current industry trends, and federal regulations related to public transit safety and training programs. Represents the GTA Board of Directors to transit stakeholders and to federal, state, and local government agencies. Supervises Safety & Training Specialists and other employees engaged in training programs, such as Bus Operators-in-Training, and new Bus Operators, until training is complete. Serves as the Designated Responsible Person on behalf of Greenlink for the South Carolina Department of Motor Vehicles’ (SCDMV) Third-Party Tester Program.

Examples of duties

Essential Functions Essential Functions  % of Time

• Administer Greenlink’s Training Programs: Manage the development and effective delivery of comprehensive training programs for the department that ensure all employees are knowledgeable of policies, procedures, professional development expectations, and the technical aspects of their roles. Facilitate the development, implementation, oversight, and continuous improvement of new-hire training programs for all frontline employees in operations including Bus Operators, Bus Operators-in-Training, Trolley Operators, Paratransit Operators, Transit Dispatchers, and Transit Shift Supervisors. In collaboration with division managers, develop, maintain, and continuously improve all relevant policies, procedures, documentation, and other resource materials for the facilitation of all training programs. In collaboration with the Deputy Director, develop and update departmental training policies, the Greenlink Employee Handbook, and standard operating procedures. Through Transit Shift Supervisors and Safety & Training Specialists, administer periodic monitoring of operators to ensure compliance with policies and procedures by conducting behind-the-wheel skill evaluations and knowledge testing for fixed-route Bus Operators, Trolley Operators, and Paratransit Operators. Maintain working knowledge of the Americans with Disabilities Act’s (ADA) complimentary paratransit regulations and operations, including vehicle operations, safety, and training requirements. Assist with the ongoing development, implementation, and administration of a vehicle maintenance and facility maintenance training program to include standardized procedures for classroom and experiential training for participants. Support and facilitate traini