Transformation Lead, Work Dynamics Technologies

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

This role will work with senior account leaders to develop and support strategic account initiatives and will be held accountable to develop and monitor critical business metrics that provide actionable information for leadership teams and driving operational efficiency throughout the organization.  

 

Responsibilities: 

• Support Work Dynamics Technology strategic goals and leadership team by ensuring clear objectives, metrics and performance. 

• Establish and maintain working relationships with all functional lines of business. Influence and engage accordingly to help drive functional excellence and continuous improvement.  

• Work with business and WDT leaders to ensure their processes and our client’s goals are aligned so we achieve and exceed KPIs while improving VOC/NPS 

• Develop and articulate strategic initiatives with senior leadership including business cases for investment and operational activation  

• Drives aligned leadership & execution on initiatives focused on effective change management. 

• Communications plan, inclusive of an approach to leadership alignment, strategic rollout approach and tactics, core content pillars and priority messages for your key audiences, key moments, timeline, metrics, etc. 

• Drive alignment across regional WD, JLLT and WDT organization 

• Partner across the organization to assess and drive the roadmap to enhance the maturity of Product Management and Product Operations at JLL 

 

Qualifications and Skills: 

• Bachelor's degree in a relevant field or equivalent practical experience. 

• Strong attention to detail and ability to handle multiple tasks simultaneously. 

• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels. 

• Strong negotiation skills and ability to drive cost-effective decisions. 

• Self-motivated and able to work independently, taking ownership of tasks and driving them to completion. 

• Familiarity with CRE in the occupier segment to understand impact of our change for benefit of JLL 

• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. 

Estimated compensation for this position is:

191,625.00 – 234,750.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Remote –Chicago, IL, Cleveland, OH

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help