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Training Specialist

Protolabs
Maple Plain, MN, United StatesRemotefull_timeVerifiedPosted 12 Aug 2026

About the role

Be yourself at Protolabs 
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. 
 
Why Protolabs? 
We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 

Become our new Training Specialist!

This is a hybrid position (Tuesday, Wednesday and Thursday in the office) based out of our Maple Plain location.
 
The Training Specialist is responsible for developing and delivering training programs that enable successful adoption of new/improved processes, systems, and business initiatives across the Customer Success Organization. This role partners closely with the Customer Success Organization, as well as our dedicated Continuous Improvement Specialist and Technical Program Manager to assess training  & communication needs, update and/or create effective learning materials, deliver communications and training, measure adoption and effectiveness, and gather employee feedback to support continuous improvement. The Training Specialist plays a key role in ensuring employees are informed, prepared, and equipped to succeed as the business evolves. 

What You'll Do:

Training Development & Delivery 

  • Partner with teams such as Rev Ops, L&D, and Tech Leads to design, evolve, and maintain training materials, job aids, and standard operating procedures. 

  • Deliver instructor-led, virtual, and self-paced training to employees across the Customer Success Organization. 

  • Coordinate training schedules and ensure timely completion of training activities. 

  • Evaluate training effectiveness and recommend improvements to content and delivery methods. 

  • Ensure training materials are kept up to date and modified as needed when system or process changes/updates occur.  

  • Identify and own the repository for training materials to ensure ease of access for users and an overall positive user experience. 

Communication & Business Readiness 

  • Develop and execute communication plans to support training initiatives and organizational readiness for continuous improvement efforts. 

  • Partner with leaders and project teams to identify training impacts and prepare teams for upcoming changes. 

  • Create and distribute training-related communications, updates, and announcements. 

  • Support readiness activities to ensure successful implementation of new processes, tools, and programs. 

Reporting & Metrics 

  • Establish and maintain r

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Company

Protolabs

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