Traffic Operations Center (TOC) Supervisor

Job Description

Why join us?

We are hiring! Atkins seeks a Traffic Operations Center (TOC) Supervisor to join our team in Raleigh, NC. This role will be embedded at NCDOT’s Arterial Management Center (AMC) in North Carolina.

About us

Atkins is one of the world’s most respected design, engineering, and project management consultancies. Atkins has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years. Atkins has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.

How will you contribute to the team?

In this role, as a TOC Supervisor at the AMC, you will be responsible for the following activities, including but not limited to, the following as part of a 10-hour shift (7:45am-6:15pm):

• Monitoring daily performance of traffic operators and the lead traffic operators.

• Timely submission of daily, weekly, bi-weekly reporting on traffic signal system performance for timing/system adjustments; inter-agency coordination for implementation of incident management timing plans in response to incidents.

• Troubleshooting traffic signal system and sub-system performance based on experience in operating data video communications network and systems.

• Performance metrics generation and reporting oversight.

• Performs such other duties as needed to support the AMC operations.

What will you contribute?

• Bachelor's degree in related field preferred. Without Bachelor's degree, ten years relevant experience (e.g., experience in a traffic operations center, supervisory experience [such as hands-on supervision, performance management, handling disciplinary/personnel issues, staffing/interviewing, scheduling, and coaching/training], and/or relevant general business experience) is required. Must be proficient with computer skills.

• Training, academic exposure or in-depth knowledge of traffic signal system monitoring and maintenance.

• Implementation of the QA/QC policies.

• Experience with ITS projects including installation and testing of ITS/communication systems and devices.

• Experience with testing and acceptance specifications necessary for a completely verified ITS implementation.

• Experience in fine tuning/calibration and updating and modification of Traffic signal systems.

What we offer at AtkinsRéalis:

At AtkinsRéalis, you will enjoy a robust rewards package which includes:

• Opportunity to work on various projects of various sizes.

• Competitive salary.

• Flexible work schedules.

• Group Insurance.

• Retirement Savings Plan with employer match.

• Employee Assistance Program (EAP).

• Learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program.

If this sounds like you and you would like to expand your career with us, apply today!

AtkinsRéalis is an equal opportunity, drug-free employer committed to diversity in the workplace.  EOE/Minorities/Females/Vet/Disability.

Please review AtkinsRéalis Equal Opportunity Statement here:

https://careers.atkinsrealis.com/equal-opportunities-statement

AtkinsRéalis cares about your privacy and are committed to protecting your privacy.  Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.

By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.

Upon acceptance of an offer, all candidates must go through a drug screen test and background check. AtkinsRéalis is a federal contractor which mandates a satisfactory background screening report and drug test that supersedes state laws.

Note to staffing and direct hire agencies:

In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency.  https://careers