Ticket & Product Sales Agent
Vail ResortsAbout the role
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts!
Job Specifications:
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Starting Wage: $20.00/hr
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Employment Type: Winter Seasonal 2026/2027
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Shift Type: Full Time and Part Time hours available
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Minimum Age: At least 16 years of age
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Housing Availability: Yes
Job Responsibilities:
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Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime
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Communicate with guests via phone and email
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Accurately and efficiently explain and process all resort products and services
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Complete daily end of Shift pos/register audits
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Be a part of a fun, professional, caring work environment
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Ability to work in a fast-paced environment while delivering exceptional experiences
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Other duties as assigned
Job Requirements:
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Ability to stand or sit for extended periods of time
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Able to work outside in a winter environment
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Comfortable working indoors for extended period
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High School Diploma
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Ability to lift 25lbs
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