Testing Assistant

Testing Assistant
(Administrative Support Assistant I)

INTERNAL APPLICANTS ONLY

Compensation and Benefits

Anticipated Hiring Salary Range: $3,680 - $3,864 per month

Full CSU Classification Salary Range: $3,680 - $4,517 per month

• This full-time (equivalent to 40 hours per week) position is temporary and expected to end on or before 1 year from the date of hire. Extension of this assignment is contingent upon sufficient additional funding and satisfactory performance.

Area of consideration is limited to on-campus, state funded employees only.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

 

Job Summary

Under the general supervision of the Director of the Bulldog Testing Center, the Testing Assistant applies standard guidelines, procedures, and practices in performing check-in, proctor, and clerical work assignments in support of the Bulldog Testing Center. These assignments require close work with students, non-student test takers, instructors, proctors, and co-workers to facilitate smooth, timely, accurate and secure test administration and processing. Incumbent must be able to work a flexible schedule.

 

Key Qualifications

• Basic knowledge of applicable university infrastructure, policies, and procedures.
• Working knowledge of English grammar, spelling, and punctuation.
• Fundamental writing and presentation skills to effectively communicate standard information.
• Ability to:
  • Use standard office equipment.
  • Use standard word processing and related computer software packages.
  • Identify and solve standard problems and refer more complex problems to appropriate staff.
  • Perform basic mathematical functions.
  • Respond to routine inquiries and explain standard policies and procedures to others.
  • Effectively communicate effectively through phone, email and in-person correspondence.
  • Work methodically and effectively with others and interact courteously and appropriately with constituents.
  • Handle stressful situations, think critically, and take directions.
  • Identify and solve standard problems and refer more complex problems to appropriate staff.
  • Organize and plan work to effectively manage multiple priories.
  • Meet all requirements established by various test vendors for the administration and scoring of tests.
  • Work in a multicultural/multiethnic environment.
  • Stand for long periods, move about the testing room and be fully alert during any assigned exam proctoring sessions.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

 

Education and Experience

• Completion of a high school program or its equivalent.
• One year of comparable experience working in an office environment.
• History of regular attendance and positive performance appraisals.
• Ability to work a flexible schedule, including Saturdays as needed
  • Preferred Skills:
    • Bachelor's degree or completed college coursework in test measurement and statistics.
    • Knowledge of standardized testing procedures, scheduling, and planning techniques.
    • Knowledge of registration software (e.g., Register Blast preferred).
    • Knowledge of specialized testing software (e.g., Digital Desk & Operations preferred).
    • One or more years of recent professional experience with standardized testing policies and procedures at a university or in an academic setting.
    • Experience with PeopleSoft.
    • Experience with computer-based testing.
    • Experience with Canvas.
    • Experience supervising student assistants.
    • Experience with scanner and Scantron equipment.
    • Experience to be fully functional in all technical aspects of work assignments including use of standard office equipment, word processing, office systems and ability to use a broader range of technology, systems, and packages (including working knowledge of MS and Google word processing suites, along with the competency in using technology to administer exams)