Test Support Technician

About us:  At Plexus, our vision is to help create the products that build a better world.  Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. 

When we invest in our people, we invest in building a better world. 

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.  

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. 

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth. 

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience.  For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range:

$42,000.00 - $63,000.00

Purpose Statement: Develop and sustain test and inspection programs for one or multiple manufacturing test platforms.

Key Job Accountabilities:

• Review and react to key process indicators to increase program capability while maintaining a low false call level.  Identify program or system gaps and identify and implement solutions to close these gaps across the site.
• Actively listen and respond to the needs of internal customers, and actively participate as a member of the sector team to support external customer satisfaction.  Contribute to the sector team by providing technical leadership at the product level, utilizing strong communication skills to secure optimal effectiveness in all aspects of the testing area.  Works with planners and manufacturing Supervisors/Leads to support established production schedule priorities.
• Supports manufacturing Operators and Technicians in troubleshooting and debugging test equipment, test software, and products supporting root cause failure analysis and implementing solutions to reduce or eliminate downtime.  Lead calibration and preventative maintenance of equipment.  As required, support new equipment evaluations and provide feedback.
• Developed new programs, completed test acceptance/validations, and implemented engineering changes while maintaining program integrity on one or more manufacturing test platforms.
• Lead the development of Specific Function Training, Assembly Build Instructions, or other training to support to operation of the equipment for the Operators or Manufacturing Test Technicians.  Attend training sessions at vendors to improve expertise and train other individuals on the content learned as required.

Additional Accountabilities:

• Lead reactive maintenance.
• Lead test/program acceptance.
• Lead calibration and preventative maintenance of equipment.
• Recognize problems from test procedures and/or test results and make appropriate recommendations.
• Able to work from specifications, technical manuals, schematics, and verbal or written instructions.
• Able to compile and record test results.
• Minimal travel may be required to meet the needs of the business (estimated 5%).