Territory Service Sales Representative

DUTIES & RESPONSIBILITIES 

Prospecting and Lead Generation:

• Utilize Rigdig, internal prospect lists, and other lead generation tools to identify and qualify potential customers within a designated territory.
• Research and analyze potential customers to gain insights into their business models, challenges, and service requirements.
• Develop and execute targeted outreach strategies to engage prospective customers and establish strong relationships.

Sales and Relationship Building:

Present FleetPride’s solutions in a compelling, consultative manner that clearly demonstrates value and alignment with customer needs.

• Negotiate and close deals with new customers, ensuring agreements that deliver mutual value and long-term business partnerships.
• Build and nurture strong, long-term relationships with new customers by delivering exceptional support and consistently exceeding expectations.

Account Management:

• Onboard new customers and ensure a smooth transition into the FleetPride network.
• Leverage customer insights and performance data to identify and pursue strategic upselling and cross-selling initiatives.
• Develop and implement account growth plans to achieve or exceed assigned sales targets.
• Maintain regular communication with customers, proactively addressing concerns and delivering exceptional service.
• Build strong relationships within defined set of existing customers to identify retention and growth opportunities.

Reporting and Analysis:

• Track and report on sales activity, pipeline, and key performance indicators (KPIs).
• Analyze market trends and competitor activity to identify new opportunities.
• Continuously learn and adapt your approach to achieve optimal results.

Collaboration & Continuous Improvement:

• Work closely with Service Center team members to ensure a seamless customer experience and alignment of efforts across departments.
• Coordinate with Service Center leadership to ensure that Account strategies are aligned with broader business objectives.
• Continuously seek opportunities to enhance sales process, improve customer experiences, and drive more significant results.
• Collaborate with Service Center leadership and local team members by attending and participating in team huddles, safety meetings, etc.

EDUCATION & TRAINING 

• High School Diploma (or GED or High School Equivalence Certificate) required 
• Valid drivers’ license with clean driving record. 

KNOWLEDGE & EXPERIENCE 

• Minimum of 1-2 years of experience in business development, sales, or a related field.
• Experience in the Medium/Heavy Duty Service industry is preferred.
• Proven track record of exceeding sales targets and achieving goals.
• Strong communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Excellent presentation and negotiation skills.
• Self-motivated and results-oriented, with a strong work ethic.
• Proficient in Microsoft Office Suite and CRM (Salesforce.com) software.
• Experience with Rigdig or other lead generation tools is a plus.
• Ability to work independently and as part of a team.

SKILLS & ABILITIES 

• Active Listening:  The ability to ask probing questions, request clarification and paraphrase to show understanding.  
• Sales Acumen - comprehensive ability to effectively navigate the sales process, resulting in successful transactions and long-term customer relationships. 
• Judgment & Decision making:  Use business acumen to adjust priorities and ensure the successful deployment of customer accounts, successful bids and other projects. 
• Computer skills: The ability to learn new programs and utilize